Top Senior Level Customer Success Jobs in Seattle, WA

The Pricing & Packaging Specialist will develop and execute pricing and packaging strategies for ServiceNow's post-sales offerings. This role involves market research, cross-functional collaboration, and the creation of data-driven models to enhance customer adoption and drive revenue growth.

The Executive Assistant at CrowdStrike will manage executive time, coordinate meetings, oversee global travel logistics, and maintain relationships with key stakeholders to streamline communication. This role requires excellent organization, strong problem-solving skills, and the ability to handle confidential information.

The Global Head of Digital & Scale Customer Success leads the digital strategy for customer engagement, aiming to enhance adoption and retention of Qualtrics' services. This role involves using customer insights to drive value realization and coordinating efforts between digital channels and frontline support to ensure successful customer outcomes.

As the Customer Success Director at Remitly, you will lead a global customer success team, implementing strategies that enhance customer service and operational effectiveness. You will collaborate with various teams to improve processes, ensure compliance, and drive performance by analyzing data and developing new metrics. Your role includes mentoring leaders, identifying operational risks, and overseeing resource management to support business objectives.

In this role, you will lead a team of Customer Success Architects to enhance client service and engagement. Key responsibilities include mentoring the team, developing renewal and expansion strategies, fostering customer relationships, and implementing best practices. The position requires strong leadership, technical acumen, and excellent communication skills to drive exceptional customer outcomes.

The Sr. Technical Enablement Specialist will design and deliver large-scale enablement programs for field teams, focusing on onboarding and technical training to boost productivity. This role involves collaboration with Subject Matter Experts to create content reflecting product advancements and industry best practices, ensuring teams can tackle complex customer scenarios.

As a Customer Success Manager at Boomi, you will engage with IT leaders to guide them through the implementation and adoption of Boomi's Enterprise platform, ensuring they derive long-term value. You'll develop success plans, lead value-driven engagements, and provide consultative guidance while fostering strategic relationships with key stakeholders.