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The Home Equity Member Advocate is responsible for providing customer service, retention strategies, and loan restructuring within a mortgage environment. This includes making outbound calls to borrowers, addressing loan guideline issues, and ensuring a positive client experience by optimizing services and maximizing profitability.
The role involves leading product management for the internal developer platform, creating a product vision and roadmap, communicating strategy and execution plans to stakeholders, and collaborating across various teams to drive profitable business growth while managing risk.
As a Compliance Advisor, you will ensure regulatory compliance, conduct quality assurance reviews, and manage corrective actions. You will collaborate with stakeholders, utilize audit methods for issue validation, and document findings to mitigate risks in compliance processes.
The Compliance Advisor will oversee compliance of financial products, assess risks, provide guidance on regulatory matters, monitor business activities for compliance, and ensure high standards of ethics and professionalism. This role involves collaboration with various teams and continuous improvement of compliance processes.
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