Top Customer Success Jobs in Seattle, WA

The Customer Success Manager II is responsible for supporting Carrot customers in the Small Business segment by driving retention, increasing member engagement, and maintaining customer satisfaction. The role involves acting as an advisor to HR benefits leaders and working closely with the Small Business Renewals and Expansions Manager to grow the business.

The Senior Client Partner at Snap Inc. will drive revenue by building and managing strategic partnerships with brands and agencies. Responsibilities include identifying business opportunities, managing client relationships, delivering customized sales presentations, and mentoring junior team members. A deep understanding of digital advertising and excellent presentation skills are essential.

The Global Benefits Specialist at Getty Images is responsible for managing and improving employee benefit programs across various regions, including the US, Canada, and Latin America. Key responsibilities include streamlining processes, managing vendor relationships, ensuring compliance with benefits administration, and enhancing employee experience through effective communication and feedback. The role also involves overseeing audits, open enrollments, and continuous policy improvements.

The Product Data Scientist will lead client engagements, develop advanced analytics processes, translate client needs into data science models, and use problem-solving frameworks and analytical tools to identify insights and optimize business solutions.

The Policy Governance Specialist will be part of the Governance, Risk, and Compliance team, leading information security policy and GRC program. Responsibilities include developing and recommending policy changes, engaging in compliance programs, evaluating security content effectiveness, and addressing security risks.

The Pricing & Packaging Specialist will develop and execute pricing and packaging strategies for ServiceNow's post-sales service offerings, conduct market research, collaborate with various teams, and analyze existing models to optimize revenue and customer satisfaction.

As a Customer Support Engineer, you'll resolve technical issues for customers, documenting and presenting solutions. Collaborate with customers and internal teams, and diagnose problems while ensuring quick resolutions. Focus on building relationships and documenting knowledge to improve customer satisfaction.