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Top Customer Success Jobs in Seattle, WA
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As a Product Support Specialist at Huntress, you will deliver exceptional customer support in the cybersecurity field. Your role will involve troubleshooting customer issues, providing resolutions, and ensuring high customer satisfaction. You'll work closely with team members to address technical queries and improve internal documentation.
The Enterprise Customer Success Manager will oversee the customer journey from onboarding through value realization, collaborating with account executives and client leaders to build growth strategies and ensure successful renewals. The role requires managing relationships with C-suite executives and monitoring account health to maximize customer value from the Monte Carlo platform.
In this role, you will provide technical support for Dropbox products via phone, email, and chat. Responsibilities include diagnosing issues, delivering recommendations, liaising with teams to resolve customer problems, and documenting recurring issues to enhance product quality.
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As a Manager of Customer Success, you will lead a team ensuring customer satisfaction with Cloudflare's solutions. Responsibilities include mentoring team members, developing strategies for customer retention and satisfaction, collaborating with other departments, and establishing key performance metrics.
The Product Data Scientist will lead client engagements, develop advanced analytics processes, translate client needs into data science models, and use problem-solving frameworks and analytical tools to identify insights and optimize business solutions.
The Pricing & Packaging Specialist will develop and execute pricing and packaging strategies for ServiceNow's post-sales offerings. This role involves market research, cross-functional collaboration, and the creation of data-driven models to enhance customer adoption and drive revenue growth.
As a Senior Customer Success Manager, you will enhance customer experience with the LogScale/Next-Gen SIEM products by building relationships, ensuring product adoption, managing renewals, and advocating for customer needs with internal teams. Success requires strong problem-solving skills and a focus on customer outcomes.
The Manager, Customer Management will lead a team of Customer Success Managers at Carrot Fertility, focusing on developing strategies to enhance customer satisfaction. This role entails managing complex projects, coordinating with cross-functional teams, ensuring excellent customer experiences, and fostering a high-performing team environment.
The Global Head of Digital & Scale Customer Success leads the digital strategy for customer engagement, aiming to enhance adoption and retention of Qualtrics' services. This role involves using customer insights to drive value realization and coordinating efforts between digital channels and frontline support to ensure successful customer outcomes.
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As the Customer Success Director at Remitly, you will lead a global customer success team, implementing strategies that enhance customer service and operational effectiveness. You will collaborate with various teams to improve processes, ensure compliance, and drive performance by analyzing data and developing new metrics. Your role includes mentoring leaders, identifying operational risks, and overseeing resource management to support business objectives.
Top Companies in Seattle, WA Hiring Customer Success Roles
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