Top Customer Success Jobs in Seattle, WA
As a Workplace Specialist, you will be responsible for delivering high-quality service in managing onsite meetings, event space bookings, and coordinating with various teams to ensure smooth operations in the workplace. You will handle calendar management and support for internal and external events while maintaining relationships with partners and developing operational processes for meeting management.
ShapeTX is seeking professionals passionate about pioneering RNA medicines and gene therapy. Interested candidates can submit their resumes for future opportunities, emphasizing innovation in AI and RNA technology to address various diseases.
The Renewals Specialist at Rithum will manage account renewals, coordinating with Customer Success Managers and Account Executives to enhance customer experiences. Responsibilities include managing a book of business, negotiating contracts, updating forecasts, and promoting upsell opportunities, ensuring a high on-time renewal rate.
Lead the development and execution of a professional services line of business at GoGuardian, focusing on customer engagement and renewals. Manage a diverse team and collaborate with various departments to drive the adoption of offerings and improve customer support experiences. Ensure alignment with company goals and utilize data-driven strategies for success.
As the Senior Director of Customer Experience Operations, you will lead CX operations, collaborate cross-functionally for innovation, oversee strategic initiatives, manage tools and systems for the CX team, and track customer success metrics.
As a Customer Strategy Manager, you will build relationships with customers, understand their objectives, and ensure their success with Stackline's products. Responsibilities include conducting regular business reviews, delivering insights, and collaborating with teams to enhance customer experience while advocating for their needs.
As a Sr. Customer Success Manager, you will manage strategic accounts, ensuring high customer satisfaction and retention. Responsibilities include onboarding customers, conducting success reviews, providing solution guidance, and expanding account usage of Smartsheet. You will collaborate with various teams to address customer needs and enhance their engagement and experience with the product.
As a SOX Business Controls Specialist at Stripe, you will develop and lead financial risk assessments and control implementations to ensure compliance with SOX regulations. This role requires collaboration with business leaders, monitoring financial reporting risks, and aligning with external auditors to enhance financial processes and controls.
As a Customer Support Analyst, you will provide first-line technical support to customers, troubleshoot issues, document interactions, maintain user guides, gather feedback for improvements, and support security testing while ensuring a positive customer experience. You will collaborate with engineers for complex problems and stay updated on product features.
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