Top Remote Senior Level Customer Success Jobs in Seattle, WA

In this role, you will lead a team of Customer Success Architects to enhance client service and engagement. Key responsibilities include mentoring the team, developing renewal and expansion strategies, fostering customer relationships, and implementing best practices. The position requires strong leadership, technical acumen, and excellent communication skills to drive exceptional customer outcomes.

As the Sr. Critical Situations Escalation Manager, you will lead resolution efforts for strategic accounts experiencing challenges during their Smartsheet journey. Collaborating with cross-functional teams, you will ensure customer satisfaction and drive improvements while managing critical situations and providing executive communications.

The Sr. Technical Enablement Specialist will design and deliver large-scale enablement programs for field teams, focusing on onboarding and technical training to boost productivity. This role involves collaboration with Subject Matter Experts to create content reflecting product advancements and industry best practices, ensuring teams can tackle complex customer scenarios.

As a Customer Success Manager at Boomi, you will engage with IT leaders to guide them through the implementation and adoption of Boomi's Enterprise platform, ensuring they derive long-term value. You'll develop success plans, lead value-driven engagements, and provide consultative guidance while fostering strategic relationships with key stakeholders.