Top Senior Level Customer Success Jobs in Seattle, WA

As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investment in specialist development. You will bring strong relationship-building experience, technical knowledge, project management skills, and empathy to enhance customer satisfaction with Cloudflare's services, aiming for customer outcomes and growth of adoption and utilization of solutions. Responsibilities include leading and mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for alignment.

Plan and manage US-based events and volunteer opportunities for US employees. Design and execute offsite events and meetings for the leadership team. Support US-based volunteer program to increase social impact. Partner with Admin team for onsite support needs.

The Customer Delivery Manager is responsible for onboarding utility customers to our enterprise platform, delivering training programs, documenting business processes, running integration workshops, and ensuring successful project timelines and deliverables. This role requires excellent attention to detail, problem-solving skills, and collaboration with sales, marketing, and engineering. It offers the opportunity for long-term growth within the company.

The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.

Deliver program consulting services to existing Qualtrics customers, shape world-class CX programs, interface with client stakeholders, provide post-sale consulting support, understand industry trends, and drive impactful outcomes for clients.

Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.

The Director of Customer Operations at Stackline will be responsible for troubleshooting system-related issues, identifying process improvements, and providing support to customer success teams. This role requires strong analytical skills, experience in revenue operations, and collaboration with cross-functional teams.