Top Senior Level Customer Success Jobs in Seattle, WA

Lead a team of Customer Success Managers to help customers achieve goals, improve adoption, and drive customer success. Develop and coach team members, manage portfolio accounts, and ensure maximum value from ServiceNow products.

Deliver program consulting services to existing Qualtrics customers, shape world-class CX programs, interface with client stakeholders, provide post-sale consulting support, understand industry trends, and drive impactful outcomes for clients.

The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation, ensuring exceptional operational results and customer satisfaction through data analysis and best practices. This role involves collaborating with internal teams, managing key performance metrics, and driving continuous improvement efforts to achieve KPIs.

Seeking a Customer Value Manager to drive success of Customer Value Management Office (CVMO) by supporting field sales, collaborating with customers, and delivering successful outcomes. This fully remote position requires top talent in North America.

Plan and manage US-based events and volunteer opportunities for US employees. Design and execute offsite events and meetings for the leadership team. Support US-based volunteer program to increase social impact. Partner with Admin team for onsite support needs.

Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.

The Customer Delivery Manager is responsible for onboarding utility customers to our enterprise platform, delivering training programs, documenting business processes, running integration workshops, and ensuring successful project timelines and deliverables. This role requires excellent attention to detail, problem-solving skills, and collaboration with sales, marketing, and engineering. It offers the opportunity for long-term growth within the company.