Top Remote Senior Level Customer Success Jobs in Seattle, WA

Looking for an experienced customer marketing leader to manage and grow the customer advocacy program in the Americas. Responsibilities include building strong relationships with customers, creating customer testimonials, aligning with various departments, recruiting customers for advocacy program, and maintaining a library of customer stories.

Deliver program consulting services to existing Qualtrics customers, shape world-class CX programs, interface with client stakeholders, provide post-sale consulting support, understand industry trends, and drive impactful outcomes for clients.

Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.

Smartsheet is looking for a leader to help expand and lead our Large Enterprise Customer Success team.

Join a high-growth company as Sr. Revenue Enablement Manager in Customer Success. Lead initiatives to accelerate revenue growth through effective training and content strategies. Collaborate with internal stakeholders, provide live training, and develop long-term processes for scaling. Work cross-functionally with executive, marketing, operations, and sales teams to drive success. Utilize analytics to evaluate and optimize initiatives. Requires 5+ years of training/enablement project management experience in Customer Success, B2B SaaS performance, and strong organizational skills.

Developing and designing brands and communication in digital channels for established brands. Brainstorming and creating innovative designs. Designing digital campaigns and cross-channel customer experiences. Independently working in interdisciplinary project teams and coaching colleagues. Fluent German and good English skills required.