Top Tech Jobs & Startup Jobs in Seattle, WA

The Senior Manager, Customer Success Engineering oversees their team's workload, coordinates with senior management, ensures technical alignment across projects, drives customer success initiatives, and resolves escalations while maintaining expertise in Duck Creek's products and SaaS model.

The Solution Architect Lead is responsible for translating client requirements into solutions with Duck Creek's offerings. This role involves conducting workshops, managing solution transitions, preparing estimates, and collaborating with sales and implementation teams while maintaining updates on industry trends.

As a Lead Reinsurance Business Analyst - Application Support, you will manage and optimize reinsurance application systems, provide user support and training, ensure data accuracy, identify process improvements, and conduct data analysis for better operational efficiency.

The Senior Director of Customer Success Management leads a team of Customer Success Managers, ensuring effective execution of strategies for customer retention, satisfaction, and expansion. This role includes managing strategic customer relationships, mentoring team members, and collaborating with various departments to enhance customer value and drive operational excellence.

The Senior Support Engineer at Duck Creek Technologies provides advanced technical support for software solutions, diagnosing complex issues, mentoring junior engineers, and ensuring customer satisfaction. Responsibilities include troubleshooting, collaborating with teams, improving processes, and maintaining technical documentation, all while adhering to SLAs.

The Product Marketing Manager at Duck Creek Technologies is responsible for driving product success in the market through effective marketing strategies, product messaging, collaboration with cross-functional teams, and overseeing product launches and performance metrics.

The Customer Success Manager will oversee and develop multiple Duck Creek accounts, acting as a trusted advisor for customers, facilitating governance meetings, managing renewals, and coordinating internal teams for successful customer engagement and satisfaction. The role includes mentoring junior managers and collaborating on customer success plans to foster relationship growth and product adoption.