Top Tech Jobs & Startup Jobs in Seattle, WA

The Consumer Email Marketing Manager at Lyra Health will design, build, and execute high-performing email marketing programs to enhance engagement and awareness among members. Responsibilities include developing automated and custom campaigns, collaborating with cross-functional teams, analyzing campaign performance, and refining email processes for efficiency.

The Client Support Specialist serves as the first point of contact for clients seeking mental health care, primarily through phone and chat. They assist clients with inquiries, ensure client safety, manage support requests, and provide clear communication. This role requires strong customer service skills and collaboration with internal teams, including extensive training provided to address sensitive topics.

The Client Support Specialist at Lyra Health will handle client queries related to billing, act as a liaison between clients and the company, and collaborate with various teams to resolve issues. Responsibilities include following up on claims and ensuring clients are kept informed of their billing status.