Sr. Certification Developer

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Job Description
The Senior Certification Developer is responsible for designing, developing, and maintaining high-stakes, proctored certification exams for Atlassian roles, products, and solutions. This role involves collaborating across the Atlassian Community & Learning team to improve product adoption and provide tangible value and career advancement to learners. This role reports to the Manager for Certifications & Credentials.
Key Responsibilities

• Design and Develop Exams: Create and maintain certification exams that meet target roles, competencies, and program requirements. Create a variety of item types (e.g., multiple-choice, scenario-based, performance-based) that accurately measure candidate competency.
• Lead Workshops: Independently lead Job Task Analysis (JTA) workshops, build exam blueprints, and conduct item development workshops.
• Subject Matter Expert Management: Recruit, train, and retain a pool of subject matter experts (SMEs) to create technically and psychometrically sound test items.
• Apply Psychometric Analysis: Use psychometric analysis to revise items and exams, ensuring they meet program standards.
• Program Guidance: Provide guidance on certification program/test design, assessment principles, and best practices.
• Collaboration: Work with stakeholders and collaborators from various teams to process requests, create marketing materials, engage with the Atlassian community, and ensure that Atlassian provides high-quality learning materials to help customers prepare for exams.
• Cross-functional Collaboration: Establish strong working relationships with cross-functional teams across Community, Learning, product, and more.
• Advocacy: Serve as an advocate and evangelist for the program.

Qualifications

• Bachelor's degree or equivalent experience in education, psychology, or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and facilitation skills.
• Familiarity with Atlassian's products, ecosystem, and related concepts in the fields of agile project management, software development, and IT service management.
• Experience administrating and using Atlassian solutions.
• Familiarity with certification standards and regulations.
• Dedication to continuous learning and the implementation of ongoing improvements.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $126,900 - $169,200
Zone B: $114,200 - $152,300
Zone C: $105,300 - $140,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .