Senior Manager of Software Engineering : API Management Platform Automation and DevOps Team

Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Commercial & Investment Bank, Payments Technology, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job Responsibilities:

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers working on basic to moderately complex tasks.
• Be accountable for decisions that influence team resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Ensure successful collaboration across teams and stakeholders.
• Identify and mitigate issues to execute a book of work, escalating issues as necessary.
• Provide input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team.
• Create a culture of diversity, equity, inclusion, and respect for team members, prioritizing diverse representation.
• Mentor the team and provide career guidance, helping individuals identify and achieve their professional goals.
• Drive the adoption of DevOps methodologies and tools to enhance API deployment processes and operational efficiency, providing a best-in-class developer experience.
• Oversee the DevOps team, fostering a culture of collaboration, continuous improvement, and innovation.
• Monitor industry trends and emerging technologies to keep the platform and team at the forefront of innovation.
• Take ownership and accountability for technology refresh and regulatory approvals.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification in software engineering concepts and 5+ years of applied experience, with an additional 2+ years of experience leading technologists to manage and solve complex technical issues within your domain of expertise.
• High collaboration, strong communication, problem-solving, decision-making skills, and the ability to inspire and motivate teams.
• Experience leading teams of technologists, providing organizational structure and resource management.
• Ability to guide and coach teams on approaches to achieve goals aligned with strategic initiatives.
• Experience with hiring, developing, and recognizing talent.
• Practical cloud experience using AWS, GCP, or Azure.
• Experience in Computer Science, Engineering, Mathematics, or a related field, with expertise in technology disciplines.
• Professional experience creating, publishing, securing, monitoring, and analyzing application programming interfaces (APIs) in a scalable and controlled environment.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) to automatically integrate code changes, run quality checks, and deploy changes across environments.

Preferred Qualifications, Capabilities, and Skills:

• Experience with API Management platforms such as APIGEE, Kong, or Mulesoft.
• Comfortable and curious to work at the code level, building credibility to lead technical teams.
• Programming experience with Golang.
• Strong understanding of API design (OpenAPI Specification) and development using Java/SpringBoot.
• Familiarity with API testing technologies like Mockoon, Wiremock, Postman, or JMeter.
• Excellent leadership, communication, and project management skills.
• Ability to build and nurture a strong developer community by fostering collaboration and creating opportunities for developers to connect and share knowledge.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.