Sales Development Representative

About Maze

Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and are a fully remote team working across 35+ countries.

Maze is the user research platform that empowers any company to build the right products faster, by making user insights available at the speed of product development.

We believe that companies that win are incorporating user insights at every stage of product development, where the organization is empowered to conduct research no matter what their maturity, and that Research can focus on high-value questions with the greatest impact.

Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision.

With Maze, companies can recruit the right participants effortlessly, conduct research autonomously, and analyze user insights that drive actual decisions.

Please note that this role is open exclusively to candidates based in the United States and Canada. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest!

About the Role:

Do you have a passion for technology, design, and building a successful career in SaaS tech sales? Maze is looking for motivated individuals to join our Sales Development team. In this role, you'll play a key part in our company's growth by collaborating with sales and marketing to qualify leads and set up meetings that drive new business and revenue.

What You'll Do:

• Fuel revenue growth by scheduling introductory meetings that connect Account Executives with high-value influencers and decision-makers in targeted accounts.

• Engage prospects creatively through multiple channels — tailored emails, targeted cold calls, and strategic social selling to maintain active inbound and outbound communications.

• Collaborate with account executives to develop strategic account plans, persona identification, map territories, and drive successful new business pipeline and revenue.

• Supports customers getting started with Maze to grow usage within self-service accounts and expand potential use cases.

• Leverage strong communication skills to collaborate with customers, sales teams, and cross functional teams.

• Assist marketing with key initiatives, campaigns and events to drive lead generation and pipeline.

• Meet & exceed monthly and quarterly targets

What You'll Need:

• 1+ years in a customer-facing or sales role

• Experience thriving in a fast-paced environment, proactively solve problems, embracing change and experimentation.

• A growth mindset with a passion for constant skill development, adaptability, and a desire for coaching to maximize your impact.

• Ability to operate with extreme ownership: be efficient, action-oriented, resourceful, and driven to get things done.

• Desire to win as a team - we empower each other and celebrate shared success. This fuels a culture where everyone is invested in lifting each other up and driving towards the same goals.

• Comfortability with Radical Candor - we care deeply and challenge directly, giving and receiving honest feedback is key to your growth and the team's success.

• You're driven by achievement with a winning mindset – you're motivated by exceeding expectations and thrive on the challenge of setting new personal records and raising the bar.

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. 

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

  • For some locations, coverage options vary, please see our benefits pages for more information

• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid

• Flexible time off

• Meaningful equity

• Company retreats, fully paid for by Maze

• New MacBook (laptop), paid for by Maze

• Paid Family leave: 16 weeks for birth or adoptive parents

• $500/month to be used for dependent health insurance coverage

  • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

• $1,500 remote work setup fund to ensure you can set up a productive work space

• Flexible work schedule where you manage your own working hours

• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

• Virtual social engagements randomly throughout the year

• SWAG, we have some really cool swag

• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here. 

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.