Who We Are Looking For:
Someone to Join The Trade Desk as a Director of Product Management and propel our ad-tech business to new heights. We value quick learners, humility, and results-driven teamwork. If you're passionate about improving customer outcomes through innovative solutions, this is your call to action. Ideal candidates are technically adept, customer-focused, and passionate about programmatic advertising and bespoke solutions. They should also be growth-oriented, able to lead ambitious projects, and comfortable navigating ambiguity.
What You Will Be Doing:
You will lead the Rapid Customer Enablement team, focusing on crafting unique solutions that address our customers' specific needs. Your role combines technical expertise in programmatic advertising with a strong sense of customer empathy and creative problem-solving. Key responsibilities include:
· Develop tailored solutions that enhance customer satisfaction and foster investment.
· Collaborating with support teams to resolve customer issues and improve service delivery.
· Leading automation and AI integration to streamline processes and enhance efficiency.
· Promoting innovative solutions within the company, ensuring they align with our strategic goals and add lasting value to our platform.
Required Skills and Qualifications:
· 8-10 years in product management, with significant experience in programmatic advertising.
· Proven ability to manage high Product Manager to Engineering ratios.
· Exceptional problem-solving creativity and customer empathy.
· Strong cross-group collaboration skills.
· Strategic vision with a focus on automation and process improvement.
Success Metrics:
· Creativity in solution development.
· Customer satisfaction that increases client investment.
· Impact of solutions on prospective client acquisition.
· Reduction in customer service issues.
· Decrease operational errors and time, optimizing client spend efficiency.
· Effective advocacy and integration of solutions, enhancing long-term platform value.
NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.
The Trade Desk also offers a competitive benefits package. Click here to learn more.
Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave
At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is
$181,400—$332,600 USD
As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at accommodations@thetradedesk.com
You can also contact us using the same email address if you have a disability and need assistance to access our Company website.
When contacting us, please provide your contact information and specify the nature of your accessibility issue.
Similar Jobs
What you need to know about the Seattle Tech Scene
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
