Search the 19 jobs at Freshworks

As a Customer Success Lead, you will manage relationships with Mid-Market and Enterprise customers, driving product adoption, minimizing churn, and identifying expansion opportunities. You will analyze product usage data, collaborate with internal teams, and facilitate customer meetings to ensure successful outcomes and renewals.

As a Senior Software Engineer at Freshworks, you will collaborate with Product Management to deliver high-quality software solutions, writing backend code and frontend UI components. Your responsibilities include designing APIs, integrating third-party applications, and participating in product planning to enhance functionality and meet customer needs.

The Account Executive - Strategic Enterprise will build partnerships with global enterprises, delivering ITSM and EX transformation strategies. Responsibilities include managing long sales cycles, engaging C-suite executives, leading complex RFP processes, and customizing solutions to align with strategic priorities.

As an Enterprise Account Executive, you will engage multiple stakeholders to deliver customized ITSM and EX solutions, focusing on productivity and employee satisfaction. You'll manage a sales pipeline and create compelling value propositions, working closely with marketing and customer success teams to enhance customer engagement.

As an Account Executive, you will drive Freshworks' sales strategy within manufacturing organizations by engaging stakeholders, managing a sales pipeline, and creating tailored ITSM and EX solutions that enhance productivity and employee satisfaction.

The Account Executive will focus on expanding Freshworks' footprint in Higher Education by engaging stakeholders, delivering customized ITSM and EX solutions, and driving productivity. Responsibilities include solution selling, managing a robust sales pipeline, and collaborating with various teams to create effective engagements for clients.

The Account Executive will expand Freshworks’ presence in Higher Education by engaging various stakeholders, customizing ITSM and EX solutions, managing a robust sales pipeline, and creating compelling value propositions. The role requires collaborating with various teams to enhance customer experiences and drive institutional efficiency.

The VP of Strategy & Operations will lead global marketing, sales, and support operations, focusing on strategic initiatives and day-to-day operations. Responsibilities include collaborating with various teams, optimizing revenue, and building a high-performing operations team.

The Product Marketing Manager will lead the strategy and execution of messaging and go-to-market strategies for AI-powered products at Freshworks. Responsibilities include developing compelling messaging, enabling sales teams, creating content, conducting market intelligence, and managing customer and analyst relations.

The Senior Director of Product Marketing at Freshworks will execute the go-to-market strategy for Employee Experience products, develop product messaging and positioning, lead a global marketing team, and drive new customer acquisition and retention efforts. This role requires collaboration with sales and product teams and a focus on understanding market trends and customer needs.

The Director of GTM Strategy & Operations will lead critical cross-functional initiatives, partnering with senior leaders to deliver insights and optimize revenue generation and customer retention in a SaaS environment. Responsibilities include managing stakeholder communications, strategizing and operationalizing initiatives, creating executive presentations, and executing projects focused on data management and process improvements.

The Vice President of Finance GTM will oversee financial planning and analysis for the Sales and Marketing organizations, lead a team of finance professionals, and support decision-making through strategic insights and data-driven analysis. Responsibilities include managing the annual budgeting process, collaborating with cross-functional leaders, and driving operational rigor and transparency across the organization.

The Product Marketing Manager will lead competitive messaging and enablement initiatives, developing competitive positioning and insights to empower sales and marketing teams. Responsibilities include crafting messaging, training teams, and collaborating cross-functionally to support market strategies and product launches.

The Product Marketing Manager will lead competitive messaging and enablement initiatives, conduct competitor analysis, develop marketing strategies, and create resources for sales teams. This role involves collaborating with various departments to enhance go-to-market efforts and ensure Freshworks' competitive strengths are effectively communicated in the market.

The Enterprise Account Executive at Freshworks will drive sales for Device42, developing a comprehensive territory plan, managing sales processes, nurturing existing accounts, and communicating Device42's value to decision-makers. Responsibilities include building relationships, conducting account reviews, and leveraging Salesforce.com for updated customer information and forecasts.

The Strategic Account Executive will develop transformative partnerships with global enterprises, leveraging CX solutions to optimize customer experience and operational efficiency. This role involves managing relationships with C-suite executives, crafting tailored proposals, and navigating complex sales cycles to drive significant deals.

The Enterprise Account Executive will develop and execute territory plans, drive sales initiatives, negotiate contracts, and maintain relationships with technical buyers. The role involves managing account ownership and conducting reviews while using Salesforce for pipeline data.

As a Senior Software Engineer, you will collaborate with Product Management to develop high-quality backend and frontend code, design APIs, and ensure software that meets customer needs. You will work on applications that optimize IT management and deliver value to users, supporting the integration of Freshservice and Device42.

As Commercial Counsel at Freshworks, you will advise on and support various commercial transactions including drafting and negotiating agreements related to SaaS, partnerships, and vendor contracts. You'll work closely with teams to enhance contract processes and ensure compliance while also staying updated on relevant laws and regulations.