Top Remote Customer Success Jobs in Seattle, WA
The Claims & Disputes Specialist at Hotel Engine is responsible for resolving billing discrepancies, reconciling overcharges, investigating anomalies, and communicating solutions internally and externally. They need to have excellent communication skills, basic accounting knowledge, and the ability to work efficiently while being detail-oriented.
Seeking a Customer Success Director to join the Contract Automation team. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for customers. Collaboration with various teams, customer onboarding, relationship management, and problem-solving are key responsibilities.
The Revenue Operations Manager at Ontra will optimize workflows, facilitate collaboration between Customer Success and Growth Sales teams, drive insights with Salesforce data, and lead team development. The role requires Salesforce expertise, people management experience, multi-product knowledge, stakeholder management skills, and project management abilities.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for overseeing and supporting technical implementation tasks for new and existing customers. Collaborate with various teams to ensure customer success and provide technical guidance on Cloudflare's products.
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Lead a team of Customer Success Managers to help customers achieve goals, improve adoption, and drive customer success. Develop and coach team members, manage portfolio accounts, and ensure maximum value from ServiceNow products.
Deliver program consulting services to existing Qualtrics customers, shape world-class CX programs, interface with client stakeholders, provide post-sale consulting support, understand industry trends, and drive impactful outcomes for clients.
Client Strategy Manager responsible for driving internal account management efforts and business development on priority accounts. Collaborates with PwC partners and Client Relationship Executive to build client relationships and drive sales. Requires 4 years of experience and a High School Diploma.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation, ensuring exceptional operational results and customer satisfaction through data analysis and best practices. This role involves collaborating with internal teams, managing key performance metrics, and driving continuous improvement efforts to achieve KPIs.
The Platform Operations Engagement Specialist will be responsible for managing customer projects, coordinating resources, and advocating for customer needs in the cybersecurity field. This role requires a Bachelor's degree and 4+ years of experience in IT deployments or customer engagements.
The Implementation Specialist II role at HMA involves managing the implementation of new clients, ensuring client satisfaction, leading projects, and supporting continuous process improvement. The ideal candidate should have a BA degree in Business Administration, 3-5 years of implementation experience, project management skills, and excellent communication abilities.
The Tier 3 Customer Support Analyst plays a key role in managing incidents, product defects, and case escalations. Responsibilities include incident response, root cause detection, customer advocacy, troubleshooting, and implementation of solutions. The role involves maintaining detailed documentation, collaborating with internal teams, and meeting SLAs. Additional responsibilities include understanding systems, documenting processes, and interpreting reports.
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