Top Hybrid Customer Success Jobs in Seattle, WA
The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.
The Customer Delivery Manager is responsible for onboarding utility customers to our enterprise platform, delivering training programs, documenting business processes, running integration workshops, and ensuring successful project timelines and deliverables. This role requires excellent attention to detail, problem-solving skills, and collaboration with sales, marketing, and engineering. It offers the opportunity for long-term growth within the company.
The Customer Director is responsible for driving Point B's success across their portfolio of strategic customers by growing and managing revenue and profitability through partnership with a cross-functional team. The CD brings leading edge client, strategic, commercial, and operational skills to the role, serves as an advisor to senior leaders, and upholds the company's leadership and culture tenets.
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Lead a team of Customer Success Managers for enterprise and strategic customers, guiding them through post-sales onboarding, and acting as a trusted advisor. Responsible for developing customer relationships, driving adoption of the platform, and building sustainable customer and partner relationships.
Engage end-users to provide assistance and enablement, evaluate operationalization of the ExtraHop install, lead customer onboarding, assess customer needs, champion customer needs for product enhancement, maintain customer relationships, identify growth opportunities, conduct customer meetings, collaborate with different ExtraHop teams.
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