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Top Remote Customer Success Jobs in Seattle, WA
The Enterprise Customer Success Manager will oversee the customer journey from onboarding through value realization, collaborating with account executives and client leaders to build growth strategies and ensure successful renewals. The role requires managing relationships with C-suite executives and monitoring account health to maximize customer value from the Monte Carlo platform.
In this role, you will provide technical support for Dropbox products via phone, email, and chat. Responsibilities include diagnosing issues, delivering recommendations, liaising with teams to resolve customer problems, and documenting recurring issues to enhance product quality.
As a Manager of Customer Success, you will lead a team ensuring customer satisfaction with Cloudflare's solutions. Responsibilities include mentoring team members, developing strategies for customer retention and satisfaction, collaborating with other departments, and establishing key performance metrics.
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As a Senior Customer Success Manager, you will enhance customer experience with the LogScale/Next-Gen SIEM products by building relationships, ensuring product adoption, managing renewals, and advocating for customer needs with internal teams. Success requires strong problem-solving skills and a focus on customer outcomes.
The Manager, Customer Management will lead a team of Customer Success Managers at Carrot Fertility, focusing on developing strategies to enhance customer satisfaction. This role entails managing complex projects, coordinating with cross-functional teams, ensuring excellent customer experiences, and fostering a high-performing team environment.
In this role, you will lead a team of Customer Success Architects to enhance client service and engagement. Key responsibilities include mentoring the team, developing renewal and expansion strategies, fostering customer relationships, and implementing best practices. The position requires strong leadership, technical acumen, and excellent communication skills to drive exceptional customer outcomes.
The Customer Success Manager is responsible for managing customer relationships to ensure retention and growth. They provide support during onboarding, monitor customer health, and identify expansion opportunities within their portfolio of accounts. The role emphasizes maintaining high customer satisfaction and achieving sales targets through renewals and cross-sells.
The Sr. Technical Enablement Specialist will design and deliver large-scale enablement programs for field teams, focusing on onboarding and technical training to boost productivity. This role involves collaboration with Subject Matter Experts to create content reflecting product advancements and industry best practices, ensuring teams can tackle complex customer scenarios.
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As a Customer Support Specialist, you will provide excellent service to members through phone, chat, and email, handling sensitive situations with empathy and problem-solving. Your role involves navigating complex systems, making connections, and educating members about pet insurance.
As a Customer Success Manager at Boomi, you will engage with IT leaders to guide them through the implementation and adoption of Boomi's Enterprise platform, ensuring they derive long-term value. You'll develop success plans, lead value-driven engagements, and provide consultative guidance while fostering strategic relationships with key stakeholders.
Top remote Companies in Seattle, WA Hiring Customer Success Roles
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