interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
What You Will Do
- Define and execute our Conversational AI solutions' product vision and strategy, ensuring alignment with overall business objectives.
- Own the product roadmap, prioritizing features and enhancements based on customer needs, market trends, and competitive analysis.
- Collaborate closely with cross-functional teams, including engineering, design, and sales, to drive the development and launch of new products and features.
- Develop and maintain deep domain expertise in Conversational AI and the financial services industry, staying up-to-date on relevant trends and technologies.
- Lead customer discovery efforts, gathering and synthesizing feedback to inform product development and go-to-market strategies.
- Manage and mentor a team of product managers and analysts, fostering a culture of innovation, collaboration, and continuous improvement.
- Establish and track key performance indicators (KPIs) to measure product success and drive data-driven decision-making.
- Develop and maintain relationships with strategic partners, industry influencers, and customers to stay ahead of market needs.
What You Will Bring
- 10+ years of experience in product management, with a focus on Conversational AI, natural language processing (NLP), or related fields.
- Proven experience in building and scaling AI-powered products from 0 to 1 and 1 to 10, preferably within the financial services industry.
- Strong technical background, with the ability to understand complex AI technologies and effectively communicate with engineering teams.
- Exceptional leadership and interpersonal skills, with experience managing cross-functional teams.
- Solid understanding of the financial services industry, its unique challenges, and regulatory requirements.
- Demonstrated ability to think strategically and make data-driven decisions.
- Outstanding written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
- A passion for Conversational AI and a commitment to improving customer experiences in the financial services industry.
- Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.
What We Offer
- 💻 Remote First Policy
- 🏥 Medical/Dental/Vision Insurance
- 🏝 PTO & Holidays
- ✨ Life Insurance
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
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