Sr. Software Development Engineer - Workflows

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Sr. Software Development Engineer - Workflows

Why We Have This Role

Qualtrics is seeking a Senior Software Development Engineer to join the Workflows team to help deliver on the ambitious roadmap for the next generation platform for omni-channel data and workflow orchestrations. This is an opportunity to join an all-star team of talented and passionate engineers, product managers and designers at a company that is experiencing incredible growth. The platform plays a critical role in enabling the vision to build smart technology that closes experience gaps in real-time at scale.

How You’ll Find Success

• Strong level of curiosity
• Ability to create trust in customers, and teams through thorough communication
• Takes initiative and shows scrappiness in getting things done
• Proven ability to work well in teams - partnering with other development managers, product managers, design leaders, quality assurance, professional services, and teammates
• Takes analytical mindset to approach problems and find solutions
• Shows desire to learn new skills and grow in the role

How You’ll Grow

Qualtrics is a fast paced, dynamic environment where you will have the opportunity to build on and expand your experience through working on high impact projects, utilizing cutting edge tools and technologies, troubleshooting challenging problems and working alongside like minded and driven technical professionals. You demonstrate a strong level of curiosity. You are able to work well in teams - partnering with other developers and cross functional team members, product managers, designers, and quality assurance. You take an analytical mindset to approach problems and find solutions. You take initiative and show scrappiness in getting things done. You show a desire to learn new skills and grow in the role

Things You’ll Do

• Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies
• Develop scalable, robust, and highly available micro services related to our platform
• Implement large features that typically span multiple months and optimize existing ones to drive maximum performance
• Actively mentor junior engineers.
• Define and be accountable for standards and processes that ensure quality and maintainability.
• Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.
• You will ensure our platform exceeds goals for availability, capacity, efficiency, scalability, and performance
• You will dedicatedly monitor end-to-end system performance to identify bottlenecks, potential failures and deliver service capacity planning and demand forecasting.
• You will communicate w/ engineers & partners and describe problems succinctly to enable issue management

What We’re Looking For On Your Resume

• A Bachelor’s degree in Computer Science, Computer Engineering, or related field
• 5+ years of experience developing and operating large-scale software systems.
• You have a strong background and technical capabilities in object oriented design and development with languages such as; Java, .NET. C#, Python, Ruby, C++ etc.
• Experience building, owning and operating highly scalable, highly available internet facing software services. AWS experience desired.
• Experience with container orchestration technologies like Kubernetes.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documents, architecture reviews)
• A mentality of ‘Automate everything!’
• A team player and fast learner, with a focus on getting stuff done

What You Should Know About This Team

Our charter is to build a world class intelligent platform for data automations, and workflow orchestration. We are an award winning team, adopted by 1000s of enterprise customers, we ingest and process billions of records and execute billions of actions to improve experiences across multiple channels. Our team is distributed across 4 regions.

Our Team’s Favorite Perks and Benefits

• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• $1800 USD Experience bonus to be used for an “Experience” of your choosing
• Competitive salary, performance bonuses, generous savings fund match.
• Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: FAMILY & MEDICAL LEAVE ACT, EQUAL OPPORTUNITY EMPLOYMENT, EMPLOYEE POLYGRAPH PROTECTION ACT

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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