Solution Architect, Sales Incentive Compensation Management (ICM)

What You'll DoWe are looking for a strong candidate to join our team as part of the Finance & Business Operations Organization. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare's Global Commissions Tooling & Strategy. Locations: Remote US & Canada
Responsibilities:

• Support Strategic Direction, Product Vision, Customer Discovery, Feature Prioritization & Cross-functional alignment for Cloudflare's Commission Tech Stack
• Identify & implement leading practice architecture and build techniques, optimizing for scalability, useability, flexibility and analytical intelligence
• Coordinate with the ICM team and managed services resources, leveraging each contributor's unique skills to execute and implement builds, enhancements and testing, eventually taking ownership once the solution is functionally complete.
• Support the implementation of robust and thorough change management processes and testing framework
• Employ a 'business-focused' approach to technical work; learn, understand and speak the language of key stakeholders and business partners
• Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
• Review and analyze application performance, to provide enhancement recommendations and process improvements.
• Provide risk assessment for new functionality and enhancements.
• Build extensive solution / process documentation and enablement infrastructure, scaling consistent practices, documentation and desktop procedures for tool functionality
• Build deep knowledge around and leverage relationships to influence outcomes and prioritization of upstream system enhancements which directly impact ICM practice (eg. HCM, CRM, etc.)
• Support the implementation of appropriate SOX Controls, partnering closely with the Controllership and Internal Audit Organizations

About You:

• 4+ years of Product Management, Technical Project Management, Consulting, or Incentive Compensation Administration; experience with a Saas business model preferred
• Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution
• Experience or understanding of commissions-specific SOX Controls Experience with Varicent, Anaplan ICM, Xactly, CaptivateIQ or a similar ICM tool
• Experience with SQL platforms and queries
• Preferred: Familiarity with services such as EC2 and S3 and experience working with large-scale, complex datasets; coding proficiency in at least one modern programming language (Python, Perl, Java, etc)
• Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
• Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met.

Compensation: Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $140,000 - $171,000.
• For New York City, Washington, and California (excluding Bay Area) based hires:): Estimated annual salary of $153,000 - $187,000
• For Bay Area-based hires: Estimated annual salary of $161,000 - $197,000.
• Equity This role is eligible to participate in Cloudflare's equity plan.

Benefits: Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! Below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits:

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance Financial Benefits
• Short and Long Term Disability Insurance
• Life & Accident Insurance 401(k) Retirement Savings Plan
• Employee Stock Participation Plan Time Off
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave