Software Engineer II, DevX - Seattle, WA

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineer II, DevX - Seattle, WA Why We Have This Role

In the Developer Experience (DevX) organization we enable and empower joyful developer experiences. The team is composed of extremely passionate engineers who are working on infrastructure and tooling that make the Qualtrics software development lifecycle frictionless. Our customer base is composed of 1,000+ Qualtrics engineers that are distributed around the globe.

How You’ll Find Success

As a Software Engineer at Qualtrics, you should love building simple solutions to solve hard scalability problems. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work.

• Able to design and implement well-crafted, scalable, and maintainable code
• Build simple solutions to complex problems
• Use data to drive decision making, be able to influence and lead others
• Create effective working relationships both within and outside the team and across departments (UX, PM, other)
• Own the quality and testing life cycle

How You’ll Grow

Qualtrics is a fast paced, dynamic environment where you will have the opportunity to build on and expand your experience through working on high impact projects, utilizing cutting edge tools and technologies, troubleshooting challenging problems and working alongside like minded and driven technical professionals.

• Able to design and implement well-crafted, scalable, and maintainable code
• Build simple solutions to complex problems
• Use data to drive decision making, be able to influence and lead others
• Create effective working relationships both within and outside the team and across departments (UX, PM, other)
• Own the quality and testing life cycle

Things You’ll Do

• Design and develop comprehensive service frameworks, libraries, and full-stack tools and processes aimed at improving the Developer Experience from coding to production.
• Build solutions to enable cutting edge technologies such as Kubernetes in a hybrid cloud environment.
• Develop and implement a system for accurately attributing cloud costs to various teams, generating detailed reports to provide insight into usage and spending patterns, and support budget planning and optimization efforts
• Develop and integrate Generative AI capabilities into our tooling to enhance automation and efficiency in development workflows.
• Work closely with, and incorporate feedback from other engineers and product managers
• Promote Developer Experience best practices through tech talks, workshops, and written content, helping to elevate the skills and methodologies used by developers across the company.

What We’re Looking For On Your Resume 

• Bachelor’s degree in Computer Science
• 2+ years of relevant experience
• Strong algorithms, data structures and coding background
• Disciplined approach to testing and quality assurance
• Experience with systems engineering, infrastructure management and DevOps methodologies.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documents, architecture reviews)
• Strong level of curiosity and interest to learn
• Passionate about working with developers and improving their experience and velocity
• A mentality of 'Automate everything!'
• A team player and fast learner, with a focus on getting stuff done

What You Should Know About This Team

As an Engineer in Software Engineering in the DevX organization you will build simple solutions that solve hard tooling, process, and scalability problems. You will drive platform development from roadmap planning through engineering execution to production operations. Qualtrics strives for excellence in the operation and delivery of our services. All our teams operate within a DevOps culture. Some things you will take part in:

• You will ensure our platform exceeds goals for availability, capacity, efficiency, scalability, and performance
• You will dedicatedly monitor end-to-end system performance to identify bottlenecks, potential failures and deliver service capacity planning and demand forecasting.
• You will communicate w/ engineers & partners and describe problems succinctly to enable issue management

Our Team’s Favorite Perks and Benefits

• We take pride in our offices design aiming at cultivating creativity from our rooftop views to open and collaborative work spaces
• On top of the standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
• We believe in sharing Qualtrics success which is part of the compensation for all employees

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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