Senior Software Engineer - AI

We are very happy to announce that we have officially re-opened our Ballard, WA HQ office for voluntary use! In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US. We look forward to having you apply to join our team of Knockstars! 

The Role

We are looking for a software engineer who loves solving complex problems and developing AI products. As a member of the AI team, you will be responsible for implementing new features, as well as make modifications and fix bugs in our existing AI services. Your duties will include designing and developing AI conversation services, writing code to power the underlying functionality, and developing tests for the code you write 

The Team

The Engineering and Product teams consist of talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry. The AI Team is responsible for building out AI products and services, providing industry-leading automated conversation solutions to our customers

Day to Day:

• Collaborate with the AI team to build awesome AI products
• Develop conversation services using an existing open source based framework
• Develop code in Python and JS to add new features to our existing AI products
• Participate in design discussions and code reviews
• Work in an Agile environment with daily standups and 2 week sprints
• Partner and work with DevOps, Engineering, Product and other internal team members
• Partner with other cross functional teams to integrate the new AI features and products with the existing applications and services

Basic Qualifications

• 5+ years of experience programming with Python
• 3+ year of experience working with JS
• Experience building / working with Restful APIs
• Strong Communication skills
• Strong attention to detail, performance and quality
• Experience working in a fast-paced, Agile environment
• Strong communication skills
• Understanding of CI/CD deployments and how they are built

Nice to Have

• Experience building / working with open source conversational AI - RASA framework
• Experience working with cloud platforms like AWS
• Experience working with Relational Databases such as Postgres, SQL Server, Oracle or MySQL

About Knock 

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers. We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the efficiency and business intelligence tools needed to maximize occupancy, rent growth, and customer happiness at every apartment community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards. In October 2022, Knock was strategically acquired by RealPage Inc helping solidify and strengthen the already impressive roadmap of new products and enhancements as well as our commitment to continue to provide best-in-class customer service. Read more here: https://tinyurl.com/ydxb28vs 

Our Values 

To be successful and recognized at Knock, you should naturally encompass our S.T.A.R. values: 

S - strengthen our communities 

T - tackle difficult problems 

A - adapt to change 

R - raise the bar 

We take these behaviors seriously and expect everyone to bring a positive KnockSTAR demeanor with them to work every day. At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in outstanding talent that works together toward a common goal. We’ve been especially fortunate to build an outstanding team that delivers real value to our customers each and every day. We can’t wait to hear from you! 

Awards 

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included: 

Great Place to Work Certified (August 2022 - 2023) 

Built In Seattle's 100 Best Places to Work (2021, 2022) 

Built In Seattle's 50 Best Midsize Places to Work (2022) 

Built In Seattle's 50 Best Small Places to Work (2020, 2021) 

Best Places to Work Multifamily® (2021, 2022) 

Best Places to Work Multifamily® for Women (2021, 2022) 

Inc. 5000 Fastest Growing Private Companies (2021, 2022) 

NAA Best Places to Work - Suppliers (2020) 

Important Information 

Knock is committed to crafting a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all and encourage all to apply! 

Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements. Knock uses the E-Verify employment verification program.