Senior Director, Central Compliance & Strategy

The role:

Reporting into the Enterprise Chief Compliance Officer, this role leads a variety of teams critical to supporting compliance infrastructure and compliance strategy across the enterprise. This includes overseeing Compliance Programs and Projects, Policy & Governance, Risk Assessments, Corporate Compliance, and Privacy Compliance. 

What you’ll do: 

• Oversee a comprehensive compliance governance program for areas such as program and project management, policies, training, regulatory change management, issue management, risk assessments, and including the establishment of compliance related policies, standards, and procedures. 

• Organize and lead the compliance risk assessment, regulatory inventory and regulatory change management programs. 

• Partner closely with Enterprise Risk in the implementation and maintenance of an enterprise GRC program with regard to compliance content. 

• Oversee corporate compliance, serving as subject matter expert on financial services compliance related topics by maintaining industry insights and timely review of related industry alerts and environment to help determine applicability and risk to the organization.

• Engage across the three lines of defense to establish effective and collaborative relationships and feedback loops to identify and address root causes of concern. Maintain effective communication with business leaders and process owners so that all personnel are informed regarding compliance requirements and work together to mitigate compliance risk exposure and participate in corrective action when required.

• Serve as a people leader in supporting and developing a high performing team. Provide guidance and coaching in developing the team’s skills and knowledge of SoFi’s enterprise compliance management program.

• Champion a corporate culture in which all personnel view regulatory compliance as aligned with the Company’s purpose and values and is regarded as a key objective in business decisions and process development/implementation.

• Critically challenge the status quo, identifying existing practices that may be sub-current expectations particularly with regard to error tolerance, technology sufficiency and potential for Member harm.

• Possess a working knowledge of Enterprise regulatory requirements and remain aware of the economic environment and business best practices that will affect the Company’s strategic plans.

• Liaise with external parties to include partner banks, clients, examiners, internal and external auditors, and outside consulting firms regarding the Company’s compliance function.

• Anticipate and resolve factors that impact SoFi Technologies strategies and its position in the marketplace by developing innovative solutions.  

What you’ll need:

• 15+ years of experience and knowledge in large banking organizations including expertise in applicable banking laws/regulations/guidance regulations, and working knowledge in BSA/AML/OFAC, fair lending, and privacy. 

• Strong project management skills with the ability to prioritize multiple demands, tracking deliverables for the Compliance organization, creating milestones and project plans to ensure timely completion of deliverables

• Experience developing and implementing a compliance management program under heightened standards. Experience in developing and motivating teams under pressure. 

• Strong work ethic, highest integrity, and a can-do positive attitude.

• Must be an effective change agent and collaborator, possess the skills and willingness to perform duties that are a combination of tactical, transactional, and strategic in nature.

• Demonstrate experience in financial services compliance, including a working knowledge of appropriate risk management techniques as well as a strong understanding of audit processes and internal controls.

• Ability to analyze risk trends at a macro level, identifying signs of changing risk levels and/or symptoms of process control breakdowns.

• Ability to quickly navigate through a complex organization

• Superior oral and written communication skills

• Comfortable making presentations to executives, groups of professionals, and external stakeholders with the ability to articulate complex problems and solutions through concise and clear messaging

• The ability to influence and effectively challenge

• Creative thinking who can map out creative solutions and lead their implementation

• Possess strong business acumen and judgment plus the ability to communicate key issues to all levels

• Self-motivated and self-directed with a ‘hands-on’ leadership style to lead change

• Strong interpersonal skills for building strong relationships with stakeholders and engaging teams

• Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views