Sales Enablement Onboarding Manager

About Monte Carlo

As businesses increasingly rely on data to power digital products and drive better decision-making, it’s mission-critical that this data is accurate and reliable. Monte Carlo, the data reliability company, is the creator of the industry's first end-to-end Data Observability platform. Named an Inc. Best Workplace for 2024, a DBTA Readers Choice for Best Data Observability Solution for 2024, a G2 Best Product for 2023, and the "New Relic for data" by Forbes, we've raised $236M from Accel, ICONIQ Growth, GGV Capital, Redpoint Ventures, IVP, and Salesforce Ventures. Monte Carlo works with data-driven companies like Fox, Pepsico, Amazon, American Airlines, and other leading enterprises to help them achieve trust in data.

About the role:

We are seeking an experienced and highly motivated Sales Enablement Onboarding Manager to join our growing team. This role is responsible for designing, implementing, and managing a comprehensive onboarding program that ensures new sales hires are effectively trained and equipped with the tools, resources, and knowledge they need to succeed in their roles. The Sales Enablement Onboarding Manager will work closely with cross-functional teams, including sales, product, and marketing, to create a seamless, impactful onboarding experience that accelerates ramp-up time and drives long-term sales success.

This role will report to our Head of Sales Enablement and can be located anywhere in the US.

Here's what you'll be doing:

Develop and Implement Onboarding Programs:

• Design, create, and maintain a scalable onboarding process for new sales hires, ensuring they are set up for success from day one.

• Continuously optimize the 30-60-90-120 day onboarding process to align with sales team needs, company goals, and best practices in sales training and enablement.

• Tailor onboarding materials to different roles within the sales organization (e.g., SDRs, Sales Engineering, Customer Success)

Collaborate Cross-Functionally:

• Partner with Sales Leadership, Product, Marketing, and other departments to ensure alignment and integration of key materials (e.g., product training, sales methodologies (MEDDPICC & Command of the Message, SFDC processes, etc.).

• Work closely with Sales Operations to ensure the necessary tools and technologies are in place for smooth onboarding and training.

Training and Coaching:

• Lead interactive training sessions on sales processes, tools, methodologies (MEDDPICC & Command of the Message), and best practices.

• Provide ongoing support and coaching to new hires throughout their onboarding journey to ensure full engagement and knowledge retention.

Metrics and Reporting:

• Define, track, and report on onboarding success metrics (e.g., ramp-up time, performance in the first 120 days, retention rates).

• Continuously analyze data to identify gaps or areas for improvement in the onboarding process.

Content Development and Management:

• Create and maintain high-quality sales enablement content, including training materials, playbooks, presentations, and job aids.

• Work with the Sales Enablement team to ensure content is up-to-date and easily accessible.

Onboarding Feedback Loop:

• Gather feedback from new hires, sales managers, and other stakeholders to ensure that the onboarding process meets the needs of the team and drives desired outcomes.

• Implement improvements based on feedback and evolving sales strategies.

Ensure Seamless Transitions:

• Ensure that new hires are smoothly transitioned from onboarding to full integration into the sales team and that they are prepared to meet their performance targets.

• Provide ongoing support for new hires post-onboarding to ensure continued success.

We're excited about you because you have:

• 3+ years of experience in sales enablement, sales training, or sales operations, preferably with a focus on onboarding.

• Proven track record of creating and delivering successful onboarding programs for sales teams.

• Experience in a SaaS or tech-related industry is a plus.

• Strong understanding of sales processes and methodologies (Command of the Message is a plus) and sales enablement tools. 

• Exceptional communication and presentation skills, with the ability to engage and inspire new hires.

• Excellent project management skills, with the ability to handle multiple priorities and deadlines.

• Ability to analyze data, measure success, and make data-driven improvements to onboarding programs.

• Strong collaboration skills and experience working with cross-functional teams.

#LI-REMOTE

#BI-REMOTE

Come As You Are

Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. 

Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are proud to be recognized for our world-class employee experience:

Monte Carlo Named to American's Most Loved Workplace List 2024

Monte Carlo Named an Inc. Best Workplace for 2024

Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024

Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024