Sales Comp System Admin - Xactly

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
As a Sales Compensation System Analyst, you will be responsible for managing, maintaining, and enhancing our sales compensation system, such as Xactly or a similar platform. Your primary objective will be to ensure accurate and efficient administration of sales compensation plans, calculations, and reporting. Your expertise in sales compensation administration, system configuration, and data analysis will play a crucial role in supporting our sales organization and driving the success of our compensation programs.
Responsibilities:

• Administer and maintain the sales compensation system (e.g., Xactly) to ensure accurate and timely processing of sales compensation plans and calculations.
• Configure and maintain sales compensation rules, formulas, hierarchies, and other system components to align with our sales compensation policies and business objectives.
• Collaborate with cross-functional teams, including Sales, Finance, and HR, to gather compensation plan requirements, ensure plan accuracy, and resolve any discrepancies or issues.
• Develop and generate accurate and insightful sales compensation reports, statements, and analytics to provide key insights to sales management and facilitate decision-making.
• Validate and reconcile data within the sales compensation system to ensure accuracy and consistency with source systems, such as CRM or ERP.
• Perform regular audits of sales compensation data to identify and rectify errors, inconsistencies, or anomalies.
• Assist in the design and implementation of new sales compensation plans, ensuring they are properly configured and tested in the compensation system.
• Participate in special projects related to sales compensation, such as incentive plan redesign, quota setting, or sales performance analytics.
• Configure/integrate other key systems like Salesforce, Workday etc with the Sales Comp System.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
• Proven experience as a Sales Compensation System Administrator or similar role, with expertise in managing sales compensation systems, preferably Xactly or a similar platform.
• Strong understanding of sales compensation principles, including plan structures, commission calculations, quotas, and payout schedules.
• Proficiency in configuring and maintaining sales compensation systems, including rule creation, formula setup, and data integration.
• Excellent analytical and problem-solving skills, with the ability to analyze complex compensation data, identify trends, and draw meaningful insights.
• Detail-oriented mindset with a focus on data accuracy, integrity, and confidentiality.
• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex compensation concepts to sales representatives and managers.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Familiarity with CRM systems (e.g., Salesforce) is a plus.
• Relevant certifications in sales compensation administration or system administration are desirable.

If you have a passion for sales compensation administration, possess strong analytical skills, and enjoy working with data and systems, join our team as a Sales Compensation System Administrator. Your expertise will contribute to the success of our sales organization by ensuring accurate and efficient administration of our compensation plans and driving sales performance.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this role is listed below. Some sales and success roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$70,400 - $105,600 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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