Program Manager - S&OP

Position Title: Program Manager - S&OP
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 35426
McCain is embarking on a global supply chain planning and S&OP transformation to improve how we plan and operate our business and supply chain. Key challenges with today's processes include a lack of data connectivity, a lack of engagement from all functions, and a significant time requirement to create demand and supply plans. We are looking to add a Program Manager to help our business and technology transformation teams organize around value, prioritize the work, and remove the blockers to success.
This Program Manager position will oversee the planning and delivery of multiple initiatives aligned to the S&OP program. The Program Manager is responsible for the initiation, planning, controlling, monitoring, execution of and closing of projects linked to contracted deliveries. Responsibilities also include building project strategies for assigned projects using agile or the waterfall methodologies. Through team management, planning, project clarification, and process ownership, the Program Manager will facilitate creativity, help team members work together, remove impediments to progress, facilitate meetings, foster team empowerment and entrepreneurship, and enable the team to complete tasks on time at a high level of quality. The position requires a good communicator with experience in managing risks, adjusting schedules and tasks to meet committed timelines and can lead projects. We are looking for a n experienced individual with a pragmatic problem-solving approach with experience working with globally distributed internal colleagues and multiple third-party partners.
JOB RESPONSIBILITIES:
Project Planning and Process Management

• Establish a small project management office aligned to program initiatives
• Manage the setup and mobilization of supply chain technology initiatives, including RFPs, vendor contracting and onboarding, and resource planning
• Understand and provide oversight to delivering business outcomes and Digital Technology commitments
• Define, monitor and control program plan, budget, and quality - on time, on budget and achieving expected quality standards
• Establish and maintain program governance framework and ways of working, prepare for and/or chair relevant meetings
• Define and stand-up program financial tracking & reporting process between Program PMO & Global Technology Finance
• Manage the day-to-day work activities of team members, organizing and coordinating the team, and leading project status, daily huddles, and working meetings
• Identify and resolve project issues and mitigate risks, manages deviations from plans, provide progress reports as needed
• Champion ongoing process improvement initiatives to improve team efficiency and effectiveness
• Manage third party contract deliverables, vendor performance and contract budgets
• Develop regular reporting on contract milestones, execution, and risk
• Prepare program reporting for program and executive leadership

Team Collaboration and Management

• Ability to build relationships with cross functional team members and stakeholders across various levels of the organization.
• Responsible for stakeholder management, collaboration, and execution approach
• Closes any communication gaps with key constituents outside of the team
• Leads change management in a fast-paced, agile work environment. Leads team towards swift and clear decision making, pivoting, plans, and activating the team members simultaneously with new direction.
• Promote empowerment of the global, cross-functional team and ensure a collaborative, productive and motivated team.
• Lead a team of project managers to deliver technology and business outcomes, providing hands-on coaching, regular feedback, and removing barriers to progress.

Skills and Competencies

• Exceptional leadership skills, with the ability to develop and communicate the program objectives, inspire, and motivate staff, and maintain alignment with the business strategy
• Proven leadership experience in managing cross-functional teams and large-scale projects with a hands-on approach.
• Strong business acumen, including industry- and domain-specific knowledge of the organization and its business units. Familiarity with industry digital trends and innovation.
• Influencing and negotiation experience and skills in an environment with high competition for resources

• Excellent analytical, strategic planning and execution skills

• Ability to develop programs and deliver them with financial and resource constraints
• Proficiency in project planning tools, such as Jira and Microsoft Project, with evidence of practical application
• Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
• Exceptional organizational skills, including the ability to prioritize and direct team to let go of unnecessary or distracting work
• Excellent communication skills and the ability to work well with others as well as manage conflict
• Comfortable navigating corporate politics and resolving conflicting priorities
• Comfort with quickly changing priorities and a high level of adaptability and flexibility while maintaining the "big picture" view
• Able to quickly develop deep understanding of McCain's business from a cultural & operational perspective

Qualifications

• Minimum 10 or more years of experience in IT business/industry with Project Management experience
• Minimum 3 years of people management experience
• 5 to seven 7 years in diverse roles with increasing leadership responsibilities across major projects and programsAble to think nimble and out of the box to drive improvements within existing methodologies
• Project Management Professional (PMP) certification is considered an asset
• Agile Methodology certifications are considered an asset (Scrum CSM and/or SAFe)
• Strong communication and ability to manage multiple internal and external organizational relationships all while driving results
• Substantial leadership roles and collaboration experience
• Demonstrated experience in managing "upward" among senior leadership and ensure accountability of team
• Demonstrated experience in leading diverse teams

OTHER INFORMATION

• Travel may be required - small amounts as needed
• Job is primarily performed in a hybrid working model - expectation of minimum 3 days a week in the Toronto McCain office

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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Compensation Package : $102,700.00 - $137,000.00 CAD annually + bonus eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits : At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
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Job Family: Information Technology
Division: Global Digital Technology
Department: Technology Supply Chain Portfolio
Location(s): CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)