Senior Product Manager, Data Platform

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the Director of Data Products, the Senior Product Manager, Data Platform is responsible for identifying and leading delivery of the right data capabilities and features on Availity’s data platform.  The role is expected to deeply understand and empathize with the needs of product, engineering, and operations teams (both internal and external) related to data access and analytics. The Data Platform Product Manager will have a multiplicative impact across Availity by empowering others to build impactful data products that maximize the value of Availity’s data, as well as arming our customers with better access to the data they need to operate their businesses successfully.  You will identify data needs across both internal and external stakeholders in collaboration with product leadership and the data platform engineering team and create and manage a product roadmap that will deliver data tools, models, APIs, and frameworks to meet those diverse data needs. You will be responsible for shepherding initiatives through the full product development lifecycle from ideation to delivery. The product manager will work cross functionally across many organizations at Availity and lead through influence to help direct those involved in the design, development and delivery of the data product tools.   

Sponsorship, in any form, is not available for this position. 

Why you want to work on this team: 

• This team leads the portfolio of cross-platform data tools and analytics that provide insights and value to end users

• This team will be working with advanced analytics and new technologies to further our goal of simplifying and solving healthcare’s toughest problems 

• You will work across the organization and product portfolio, partnering with other product leaders, and representing the needs of our client base and the market 

• This is a highly visible position with opportunities for interaction with Availity’s senior and executive leadership  

• You will be part of a team extending Availity’s position as a data driven organization and supporting its continued growth and success 

Role Summary:

• As an Availity Product Manager, you lead a comprehensive product strategy from product conception and definition through end of life, identifying market opportunities, defining an overall product or feature vision, ensuring factors driving revenue and profitability are in place, while working through managed employees and matrixed resources. Focus is at a product line level working on a suite of solutions (all features/functions). 

• Partnering with design and technology, you are accountable for product design, feature definition, prioritization, road mapping and planning, your ultimate objective is to positively differentiate your assigned products from the competition and delight customers.

• Part of the Product Management team, you are the person ultimately responsible for the overall product success, including working with Availity stakeholders, including other product leaders, partners, and broad network of customers to design a solution that meets market needs.

• Empowered to make decisions about product roadmaps, ensuring delivery of roadmaps, go-to-market plans, planning activities, and removing roadblocks for the delivery teams. 

• This leadership position requires that you lead by example and with influence, and collaborate cross-functionally to empower others to execute on your product vision and roadmap  

• Capabilities and solutions developed in this area may range from internal data system building blocks that empower development teams to maximize the value of Availity’s data, APIs for self-service data extraction and reporting for both internal product development teams and external customer data teams, as well as advanced analytics tools that allow for the dynamic deployment of business intelligence to embed impactful insights for customers across Availity’s existing product suite

• This position requires an understanding of the Product Management life cycle and the artifacts and ensuring teams are collaborative and documenting for success. You must possess the ability to understand market opportunity and viability of product design and articulate ROI as an internal and external product champion and its strongest evangelist. 

To be qualified for this position you (have): 

• Proven experience designing and launching technical data products that empower technical user personas: APIs, data models, developer documentation, data infrastructure, data analytics and business intelligence tools, etc.

• Minimum of 5 years’ experience in Product Management with Analytics/data driven products preferably within healthcare technology and a focus on AI. Healthcare background is required to be considered for this role.

• Must have 3+ years of experience working on data analytics platforms. 

• Experience in the healthcare technology field, specifically within a data-driven role

• Experience creating and executing roadmaps as well as leading a team to meet deliverables. 

• Experience managing customer expectations. 

• Must have strong written and verbal communication skills and experience working across multiple levels (including executive level), functions and regions. 

• Worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.

• Possess technical acumen and the ability to gather and describe product requirements and get feedback from technical staff. 

• Technical skills and experience in data analysis, SQL, python or statistical languages. 

• Knowledge of modern technology architectures, data analytics infrastructure, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design. 

• Experience working in an Agile environment using tools such as Jira. 

You will set yourself apart with:                                                                              

• Familiarity with healthcare datasets and healthcare business intelligence ecosystem 

• Pragmatic Marketing experience/certification 

You will be: 

• Enabling the portfolio strategy by delivering a commercially viable product, solution or component and ensuring all factors of a go to market strategy are enacted. 

• Leading definition and prioritization of problems, requirements, solutions, and features, which includes working with internal stakeholders, health plans and providers to understand their workflows and define the problem to be solved, which may be internally focused. 

• Collaborating with the Product Organization and Account teams to understand the market opportunity and viability of product design. 

• Engaging with UX/Design and focus groups (users, prospects, clients) to perform concept testing and solution refinement. 

• Defining product vision, roadmaps and supporting business case for new data science driven solutions. 

• Developing or directing development of operational and financial reporting metrics to ensure product success. 

• Gathering, analyzing, and responding to user feedback.

• Working cross-functionally in a matrix driven environment. 

• Collaborating with technical teams including Data Engineers, Architects and Developers on solution design and roadmap execution. 

• Leading team of product owners and product analysts to execute against product vision. 

• Ensuring products are well documented and conform to specifications, timelines, and quality standards. 

• Collaborating with marketing to develop material to convey product capabilities and value. 

• Assisting in creation of pricing and packaging. 

• Collaborating with Account Management and other stakeholders to plan internal communications, metrics, process design and ensure operational readiness. 

• Evangelizing product, company point of view and differentiation to internal and external stakeholders. 

• Creating content for increasing thought leadership based on point of view. 

• Accountable for the success of the product / solution in the market. 

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:  

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.  

Interview process: 

• Recruiter Resume Review 

• Manager Resume Review 

• Recruiter Video Interview

• Manager Video Interview

• Panel Video Interview 

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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