Principal Product Manager, At Work

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
We're hiring for a seasoned Product leader to own SoFi At Work. The At Work Product and Engineering team will lay out the foundational platform services to support SoFI's Enterprise offering for employers. Today this offering comprises SoFi's Employer Financial Wellness solution, including student loan contribution matching, 529 college savings plans, tuition reimbursement, financial education tools, and more. It is an opportunity to define what SoFi Enterprise product should be.
What you'll do:

• Lead the product vision and refinement of the SoFi At Work platform, SoFi's enterprise offering to employees including Financial Wellness tools and Employer Contribution Benefits.
• Work closely with cross functional teams to drive adoption of their products through the At Work channel
• Lead continuous experimentation to drive higher rates of conversion across all At Work surfaces including landing pages, product funnels, and within the SoFi mobile app
• Be able to lead in a fast paced agile environment
• Define and drive KPIs that measure success for the next generation of SoFi's enterprise financial services
• Work extremely closely with engineering and design to build platforms to meet business goals

What you'll need:

• Bachelor's degree or higher
• 8+ years product management
• Entrepreneurial leadership expertise in the B2B2C space for HR employee benefits space, ideally in startup experience at Series A or Series B companies
• Anticipate opportunities in the market to differentiate functionality & needs that can help Sales / BD team close deals against competitor pitches.
• Dual client and consumer focus to lead product development for clients that will also satisfy and delight the needs of end-consumers.
• Demonstrated experience building, shipping and maintaining platforms that power client requirements at scale, while serving consumer-facing products.
• Superior communication skills, written and verbal, especially with engineering and other PMs.
• Successful experience leading experimentation and funnel optimization
• Experience leading cross-functional teams to deliver products and projects on deadlines.
• Experience leading highly technical solutions by evaluating technical concepts, managing tradeoffs and determining opportunistic new ideas with internal and external partners.
• Ability to think strategically and execute methodically

Nice to haves:

• Drive customer success and partner support by delivering tooling and analytics to ensure customer success, self-serve resolving partner support issues
• Deep understanding of Software as a Service (SAAS) and/or B2B2C products including delivering product iterations within sales cycles

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.