Planning Analyst

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role: 

In this role, you'll play a crucial part in strategic planning efforts, aiming to enhance key operational metrics such as in-stock levels and inventory turns. Your responsibilities include planning inventory based on supplier capabilities and lead times, creating strategies for different product types based on their importance, velocity, and supply variability. You'll also explore collaboration opportunities with partners to improve the entire supply chain. Working with internal teams and external partners, you'll integrate vital operational data to meet current and future planning needs. Proficiency in developing visualizations, designing dashboards, consolidating data sources, and clearly communicating requirements to partners is essential. Your diverse skill set will be pivotal for success as a valuable team member in this planning analyst role. 

This is a remote position that will require travel to partner locations. This position requires travel to all US time zones. 

What you’ll be doing:

• Support strategic planning for Resident finished goods, customer service parts, and key materials, focusing on improving operational metrics like in-stock levels, inventory turns, SKU importance and forecast error.
• Work closely with both integrated and 3rd party partners to track purchase orders and plan inventory needs considering supplier capabilities, lead times, and aiming for optimal stock levels. 
• Develop customized planning strategies for managing inventory across product categories, considering their importance, demand velocity, and supply chain variability.  
• Develop and maintain proper SKU/vendor setup related to replenishment parameters (item lead times, MOQs, container loading quantities, sources, etc.). 
• Manage excess inventory, identify ways to prevent over/underproduction, and recommend actions.
• Proactively mitigate stock outages and backordered items, providing updates to internal partners such as customer service and sales leads on recovery plans and timing. 
• Work cross-functional to continuously improve and integrate vital operational data for planning needs.
• Develop and review inventory KPIs regularly, evaluating inventory management opportunities and results. 
• Demonstrate proficiency in visualizing supply chain data for data-driven decision-making. 
• Be the trusted point of contact for key strategic partners and stakeholders, ensuring smooth execution of new launches and planning initiatives.
• Utilize a diverse skill set to play a key role in ensuring team success and contribute to the effectiveness of the planning analyst role. 

Skills/Qualifications:

• Bachelor's Degree in Supply Chain Management or Business-related field
• At least 4-6 years of hands-on planning experience and data analysis with a focus on operations. 
• 2+ Years of work or academic experience with SQL, advanced spreadsheet skills in Excel and GoogleSuite
• 2+ Years of work experience with planning tools such as NetSuite, Logility or equivalent.
• Familiarity with tools like Google Big Query, Looker or equivalent.  Ability to leverage big data sets to identify opportunities, develop strategic insights, and create business consumable data assets to drive business decisions.
• Self-starter who is comfortable working with data independently and in collaboration with cross-functional teams. Particularly adept at working with both business and technical stakeholders in a highly collaborative environment 
• Experience with supply chain processes and the associated data needed to support these businesses. 
• Experience in a fast-paced, start-up e-commerce environment with the ability to quickly get up to speed, iterate and take on other projects

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary for this position is $70,000.00-$85,000.00. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

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