About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Ping is looking for a Marketing Operations Manager to join our Marketing Operations team. The Marketing Operations team is responsible for the overall campaign creation and execution in our marketing automation platform (Marketo) as well as our webinar platform. In this role, you will primarily support the AMER Demand Gen team by creating, launching, and optimizing marketing campaigns, while ensuring timeliness and accuracy. You will collaborate with cross-functional teams to ensure scalable and measurable marketing programs that contribute to our company goals and drive operational excellence.
You will:
- Execute campaigns within marketing technology platforms (e.g., Marketo, Salesforce, 6sense, Integrate, BrightTALK, Cvent) to support demand generation, ABM, and field marketing initiatives
- Working closely with the broader MOps, manage the queue of tickets, which includes tasks such as setting up webinars, SFDC campaigns, list uploads, and email/nurture programs. Ensure all tickets hit our SLAs.
- Oversee the execution and delivery of assigned marketing campaigns and initiatives, ensuring they are completed in a timely and accurate manner
- Analyze operational and performance data against benchmarks, generate actionable insights, and make data-driven recommendations for continuous improvement.
- Assist in managing the global marketing database, including data acquisition and enrichment is done in an accurate and timely manner.
- Collaborate closely with key stakeholders in marketing and sales operations to support campaign initiatives as well as marketing processes
- Stay abreast of industry trends and best practices
You have:
- 4+ years of experience in a Marketing Operations or Marketing Technology role (preferably in the Enterprise B2B tech) with experience in Marketo and Salesforce.
- Experience with campaign setup, audience segmentation, email deployment, HTML editing, delivery monitoring and reporting.
- Must be an effective communicator (written and verbal), with an ability to manage multiple priorities on tight deadlines while maintaining strong attention to detail.
- Strong analytical and quantitative skills; ability to use data to back up assumptions and assess the success of marketing programs
- Strong problem solving and issue-resolution skills with the ability to work independently while maintaining collaboration across the broader team
- Passionate about processes, automation and information systems
You have an advantage if:
- Marketo Certified Expert
Practical knowledge and experience of direct marketing best practices, including email best practices and industry standards, CAN-SPAM laws, content creation, list management and targeting, knowledge of dynamic content and campaign automation.
USA Salary Range: $98,500 to $103,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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