LogicGate Logo

LogicGate

Implementations Services Associate

Job Posted 18 Days Ago Posted 18 Days Ago
Easy Apply
Remote
Hiring Remotely in United States
Junior
Easy Apply
Remote
Hiring Remotely in United States
Junior
The Implementation Services Associate will assist new customer onboardings for Risk Cloud applications, manage multiple implementations, provide subject-matter expertise, and build strong customer relationships throughout the implementation process.
The summary above was generated by AI

LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we've secured more than $156M in four funding series to help us grow into the company we are today, but we're not done yet. LogicGate continues to push to lead the GRC category with our flexible and no-code risk management solution.

We are an outcomes-first company. Our success comes from our high-performing teams, so we give you the flexibility to work from where you are. You’ll have the option to be fully remote, work from our headquarters in Chicago, or hybrid unless the role has specific requirements. 

At LogicGate, we believe that the strongest teams are made up of individuals who bring their different identities, backgrounds, ideas, and experiences to the table. We remain committed to fostering an inclusive work environment where all employee differences are celebrated, their ideas matter, and everyone feels safe to bring their authentic selves to work. 

Our Company core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar guide everything we do - with our customers, our employees, and all we interact with.  We are proud to have been recognized as a Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition

About the Role

We are seeking a Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services, and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption.

How you'll spend your time:

  • Assist new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
  • Work directly with customers to configure Risk Cloud applications that meet their business objectives 
  • Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
  • Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
  • Consult with the customer to deliver the appropriate implementation experience based on each customer’s maturity:
  • Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible, with a heavy focus on value creation. 
  • Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
  • Collaborate cross-functionally with Solutions Engineering and Customer Success  throughout the customer journey

We get excited about you if you have:

  • 2+ years of experience in GRC Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role with a strong foundation in GRC, Risk Advisory, or Security preferred industries
  • Intermediate technical knowledge working in Excel or a similar product 
  • Highly motivated, driven and passionate about technology and customer success
  • Ability to manage multiple accounts/priorities at a time – project management, organization, time-management, and attention to detail are critical
  • A drive to learn and be curious, with the desire to understand our customers’ problems and then effectively communicate and demonstrate how Risk Cloud can help 

The anticipated base salary range is $65,000- $75,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as candidate's qualifications, skills, competencies and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Total Rewards 

Our Total Rewards Package is designed to support you both at work and outside of it. In addition to offering competitive salary, variable compensation (bonus), equity, and health and wellness benefits, we are proud to offer generous PTO, 12 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning, regular People Leader training, our internal Mentorship Program, and annual learning & development program.

Our Culture

Fostering an inclusive and equitable culture is a priority for us at LogicGate - We believe doing this is essential to our success both internally and externally. 

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging. 

LogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our Company Core Values.

Learn more about our culture here. 

Excited about LogicGate but not familiar with GRC? That’s ok — a lot of us weren’t familiar with GRC when we started, too. Unless the job description specifically requires previous GRC familiarity, here’s what you need to know:

  • GRC stands for Governance, Risk, and Compliance
  • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. 
  • The GRC market is rapidly expanding with continuous growth opportunities. The current market size is valued at $50.5 billion in 2024 and is projected to reach $104.5 Billion by 2031.

At LogicGate, our People are the foundation of everything we do - for our teams, our customers, and the Company. We are proud to offer competitive, inclusive, and comprehensive total rewards packages. 

LogicGate has an outcomes-first culture that provides a variety of benefits and perks that enable our teams to thrive, both inside and outside of the workplace. These include competitive variable plans, equity grants, paid time-off, ongoing learning and development opportunities, paid parental leave, 401k matching, health, vision, and dental insurance, and accident and life insurance.

Similar Jobs at LogicGate

2 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software
The Implementation Services Manager at LogicGate is responsible for overseeing new customer onboardings and implementations, building strong relationships with clients, providing project management expertise, and utilizing application templates for quick setups. The role requires strong consultative skills to align customer needs with Risk Cloud features while collaborating with various teams to ensure successful implementations.
Top Skills: Excel
8 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software
The Territory Manager will strategically develop and execute a territory plan, generate new business pipelines, nurture customer relationships, and consult on best practices within the LogicGate platform, all aimed at impacting top-line revenue growth in the Ohio River Valley Territory.
Top Skills: Marketing AutomationSalesforce
9 Days Ago
Easy Apply
Remote
United States
Easy Apply
Entry level
Entry level
Cloud • Information Technology • Security • Software
As a Sales Development Representative, you will manage early sales stages through prospecting and qualifying leads, setting meetings for Account Executives, and building knowledge of the company’s SaaS product and the competitive landscape.
Top Skills: SaaS

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account