Executive Assistant

About Us

At Hiya we are on a mission to secure the voice call with trust, identity, and intelligence. We’re protecting everyday people from spam and fraud calls, connecting businesses with their customers, and helping mobile carriers secure their networks for all.  In early 2016, we brought Hiya Protect to market through Samsung Smart Call, AT&T Call Protect (now Active Armor) the first-ever network-based spam solution, and the Hiya consumer app for iOS & Android. Three years later in 2019, we brought Hiya Connect to market, a B2B branded call SaaS solution that enables companies to connect to the consumers they are trying to reach. The combination of Protect, Connect, and the Hiya app has resulted in the world’s largest Voice Security Platform with over 450M users.

About the Position

We’re looking for a master multitasker with excellent communication skills and an upbeat, self-starter attitude. You’ll partner closely with executives in implementing efficient administrative processes to support rapid growth. This role relies heavily on the ability to be highly organized and responsive, with the willingness to meet each challenge directly. At Hiya, Executive Assistants are passionate about the integral role they play as a crucial partner to executives.

What You’ll Do

• Handling and prioritizing complex calendars, including scheduling meetings and resolving scheduling conflicts
• Coordinate domestic & international travel and logistics, meetings, and events
• Determining methods and best practices for new projects or assignments
• Identifying needs and gaps within the organization, and partnering closely with the team to suggest solutions/project resources and research vendors, programs, etc.
• Running cross-functional projects, programs, and team-building events within the Executive’s organization
• Work on special projects that require proficiency using Google Workspace apps, and other tools used by the executive organization
• End-to-end management of all internal and external event logistics including budget help, planning of events, onsite execution (dinner, shipping, etc.), event flow and helping the Marketing team manage follow-up activities post-event
• Host potential partners, investors, consultants, and customers
• Travel 5-10% per year to events all over the United States

Qualities that will make you successful: 

• Experience directly supporting 1 or more executives
• Excellent written and verbal communication skills
• Ability to work independently and as a member of cross-functional teams
• Exceptional organizational and time management skills, with strong attention to detail and a solid ability to take ownership of multiple projects
• Demonstrated ability to handle confidential information with discretion and emotional intelligence
• Ability to exercise strong business judgment, meet deadlines, and balance multiple requests
• Strong interpersonal skills and ability to quickly build rapport with internal and external partners
• Excellent problem-solving skills, with an ability to recognize opportunities and develop ways of addressing them
• Optimistic, reliable, and flexible attitude 

The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. 

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The base salary for this role is $45,000-$105,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately
• Status: Full-time 
• Type: Hybrid (3-4+ days in office per week to mirror the President’s in-office schedule)
• Location: Seattle, WA
• Travel Requirements: 5-10% per year
• Department: G&A
• Reports to: President

 Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan 
• 15 Paid holidays including Recharge Days
• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending, health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us!