Director, Product Management - Mobile Apps

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As Director, Product Management - Mobile Apps, you are empowered to define the strategy and own the execution of an essential part of our product, our Mobile App. You are responsible for translating the company’s vision into actionable product roadmaps, ensuring that our offerings not only meet but exceed customer expectations. You work closely with engineering, design, marketing, and customer success teams to bring products from concept to market and continuously improve them post-launch. You are key to driving innovation, managing the product lifecycle, and fostering a collaborative environment that enables your team to thrive.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• Develop product strategy and objectives that move us closer to achieving our product vision
• Translate product strategy into concrete objectives that you own and are accountable for
• Execute the product operational cadence to deliver customer and business value
• Organize work according to the strategic framework of the organization, evaluate risks, and use data to inform decisions
• Drive teams in creating innovative, robust solutions that drive toward maintaining and enhancing our competitive advantage
• Collaborate cross-functionally to develop strategy, explore compelling solutions, drive execution of building features and functionality, launch/measure/learn/iterate/improve products
• Create measurement plans to monitor feature adoption and usage
• Co-create go to market plans with the Marketing team
• Hire and grow diverse, exceptional talent that consistently raises the bar on performance
• Conduct work with openness and transparency, understanding that collaborative solutions lead to better overall business impact
• Inspire, motivate, and advocate for team members by serving as a spokesperson and key leader within the Product group
• Uphold our values and principles

Qualifications: 

• 10+ years of experience in product management, with at least 5 years in a leadership role
• Mobile app expertise and 2+ years experience managing mobile app development teams
• Bachelor's degree in Product Management, Engineering, Business Administration, Product Design, related field, or equivalent work experience
• Proven track record of successfully leading and scaling product teams

What will help you succeed:

• Strong understanding of the product lifecycle and experience with agile methodologies
• Excellent communication and leadership skills, with the ability to influence stakeholders at all levels
• Experience in a SaaS or technology-driven company preferred
• Demonstrated ability to think strategically and execute methodically

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $156,600-$195,800 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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