Data Analyst - Customer Acquisition

Job Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

The Growth Insights team at Trupanion is looking for a curious and pet loving analyst to join our team. We need a driven analyst who can creatively come up with data-focused solutions to problems through inquiry, data collection, analysis and collaboration with leaders to drive change. Successful candidates will have unbridled curiosity, enjoy solving complex problems and share our love of data and pets!

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

Applicants must be authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you will do:

• Use SQL to extract and reconcile data from our robust data lakehouse
• Apply statistical and analytical techniques to derive meaning from data with a focus on impact
• Become a Subject Matter Expert on specific customer acquisition channel(s)
• Present findings to business partners, often collaborating to develop and implement action plans
• Build interactive Tableau dashboards to allow stakeholders to self-serve insights and monitor results Foster effective working relationships with fellow analysts and business partners to create an environment of knowledge sharing
• Look for the core of a problem and understand the “why” behind a question
• Observe and ask questions to find opportunities to drive growth strategy

Experience you have:

• 2+ years’ experience extracting and manipulating data using SQL
• 2+ years’ experience building dashboards and their data sources in Tableau
• Comfortable using statistical analysis, modeling techniques and performing quality assurance (QA)
• Bachelor’s degree in finance, mathematics, statistics, business or other similar field
  • OR equivalent experience

What you’ll bring:

• Comfortable working on complex and ambiguous problems
• Highly driven and motivated to work in a fast-paced, high-growth environment
• Flexible to work independently and in a team-based environment
• Adept at communicating complex analytical findings clearly and effectively to technical and non-technical audiences
• Proven track record of collaborating with business leaders to provide data-driven insights

Compensation:

• The pay range for this position is $75,000 -$85,000, on a full-time schedule.
• Along with base salary, Trupanion employees may be eligible for monthly bonuses.
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Cover letters are encouraged

#LI-ONSITE #BI-HYBRID

Additional Information

Benefits and Perks:

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.