TheAccount Representative team is responsible for acquiring new customers for the business by sourcing and closing high-complexity deals with a combination of inbound leads and new customer prospecting.
As an Account Representative your primary focus will be toqualify & close leads from multiple sources and maximize in-quarter new customer revenue within a book of business.
You will be responsible for identifying and establishing relationships with key individuals in target organizations and helping them understand the value that Dropbox and HelloSign can bring to their business.
- Manage the full-cycle sales with responsibility for generating pipeline and closing deals
- Drive conversion/closure of inbound leads, Marketing leads, and create unique deal pipeline via various outbound approaches
- Primary focus on the SMB and MM space
- Working closely with prospects to identify where and how Dropbox can add most value to their organization leveraging the right combination of Dropbox and DropboxSign solutions
- Partner and collaborate cross-functionally within the broader Global Sales & Channel organization engaging key individuals across Solutions and Success teams to build out the very best propositions for our customers
- Delight every Dropbox customer with each interaction and play a key role in developing the market reputation of Dropbox as we scale and evolve our products to meet business customers’ needs
- Deliver impactful product demos, provide insightful technical answers, and recommend creative ways to get the most out of Dropbox solutions
- Be the voice of the customer to the product team and other cross functional groups in Dropbox
- Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close
- Develop a thorough understanding of Dropbox products and maintenance contracts
- Manage, track, and report sales activities and results using Salesforce
- IC2 - 1 year minimum sales experience (closing experience a plus)
- IC3 - 3+ Years Sales closing experience - SaaS preferred
- Consistent track record of building pipeline and exceeding sales targets
- Strong prospecting, discovery, negotiation and closing skills
- Excellent collaboration skills and the ability to build long-lasting relationships across your team and the company
- Attested resilience in a fast-paced, challenging sales environment
- Tech sales experience (preferred)
- Knowledge of Salesforce.com a plus
- Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
- BA or BS degree or equivalent experience
- Capability to work in a Virtual First environment
Total Rewards
At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and technical expertise along with the scope of the role.
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Canada:
If you are assessed at the IC2 level, below are the current Salary/OTE ranges (Subject to change):
C$127,100 - C$149,500 - C$171,900
If you are assessed at the IC3 level, below are the current Salary/OTE ranges (Subject to change):
C$162,800 - C$191,500 - C$220,200
What the Team is Saying
What We Do
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Why Work With Us
Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.
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Dropbox Teams
Dropbox Offices
Remote Workspace
Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
