Running a thriving customer success team is no simple task. Built In Seattle asked two local CS leaders what daily practices keep them motivated and moving forward.
Customer Support Manager Joe Gallogly shares how he has evolved at the spend management company, his excitement to grow more in the future and what makes the organization unique.
Active listening strengthens customer relationships — and there’s science to prove it. CSM leaders from Center and vcita sat down with Built In Seattle to share their active listening strategies.
Learn how the company’s approach to hybrid work enables employees to take advantage of in-person collaboration and connection while prioritizing their personal lives.
