Top Customer Success Jobs in Seattle, WA
Responsible for ensuring the success of Cloudflare's largest Enterprise customers by managing post-sale experiences, building relationships, and demonstrating the value of products and services. Collaborates with internal teams to resolve customer issues and drive customer satisfaction. Requires strong experience in Customer Success/Account Management, cloud security, networking, and project management.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation, ensuring exceptional operational results and customer satisfaction through data analysis and best practices. This role involves collaborating with internal teams, managing key performance metrics, and driving continuous improvement efforts to achieve KPIs.
Snap Inc. is seeking a Specialist Customer Success professional to work on scaled post-sales management programs and technical advertising solutions for Small and Medium-sized Customers. The role involves collaborating with various teams to deliver high-impact programs, optimize account management processes, and drive revenue growth via technical solutions and strategic initiatives. The ideal candidate must excel in analytical thinking, project management, and communication, with a focus on managing complex technical programs.
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Seeking a Customer Value Manager to drive success of Customer Value Management Office (CVMO) by supporting field sales, collaborating with customers, and delivering successful outcomes. This fully remote position requires top talent in North America.
The Gastroenterology Health & Science Specialist is responsible for launching new products, managing business relationships, engaging in product promotion, and developing sales efforts with assigned customers. The role requires strong product and disease state knowledge, strategic business development skills, and effective customer engagement in virtual and in-person settings.
The Claims & Disputes Specialist at Hotel Engine is responsible for resolving billing discrepancies, reconciling overcharges, investigating anomalies, and communicating solutions internally and externally. They need to have excellent communication skills, basic accounting knowledge, and the ability to work efficiently while being detail-oriented.
Looking for an experienced customer marketing leader to manage and grow the customer advocacy program in the Americas. Responsibilities include building strong relationships with customers, creating customer testimonials, aligning with various departments, recruiting customers for advocacy program, and maintaining a library of customer stories.
The Implementation Specialist II role at HMA involves managing the implementation of new clients, ensuring client satisfaction, leading projects, and supporting continuous process improvement. The ideal candidate should have a BA degree in Business Administration, 3-5 years of implementation experience, project management skills, and excellent communication abilities.
The Tier 3 Customer Support Analyst plays a key role in managing incidents, product defects, and case escalations. Responsibilities include incident response, root cause detection, customer advocacy, troubleshooting, and implementation of solutions. The role involves maintaining detailed documentation, collaborating with internal teams, and meeting SLAs. Additional responsibilities include understanding systems, documenting processes, and interpreting reports.
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Plan and manage US-based events and volunteer opportunities for US employees. Design and execute offsite events and meetings for the leadership team. Support US-based volunteer program to increase social impact. Partner with Admin team for onsite support needs.
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