Search the 10 jobs at Trupanion

Seeking a highly motivated and dedicated Customer Retention Specialist to work with current members requesting to cancel their policy, investigating and problem-solving for solutions to retain them as members. Bilingual fluency in Spanish and English is required. Full-time position in a remote or hybrid call center environment.

Seeking a highly motivated Customer Retention Specialist to work with current members requesting to cancel their policy and find solutions to retain them. Must have 1+ year of customer retention and customer service experience. Remote or hybrid call center environment.

Lead a team of data analysts to deliver actionable insights for growth strategy, collaborate with business partners, extract and analyze data to drive strategy, and apply statistical techniques for impact.

Trupanion is seeking a Senior Director, HR Business Partner to join their People Operations team. The role involves advising on team member needs, navigating change, cultivating team culture, and improving leader and team member effectiveness. The position requires strong business insight, HR expertise, and the ability to develop inclusive and healthy workplace cultures.

Senior Ecommerce Web Analyst at Trupanion responsible for analyzing digital experiences, providing insights to improve user experience, and drive pet enrollments. Key responsibilities include leading analytics projects, managing reporting tools, and collaborating with stakeholders.

Seeking a Senior SOX Analyst to collaborate with teams, analyze key risks, processes, and controls, and ensure compliance. Responsibilities include coordinating with control owners, testing controls, and enhancing processes. Requires 3 years of public accounting experience and knowledge of Sarbanes-Oxley.

Trupanion is seeking an experienced IT Support Technician II to join their IT team in Seattle. Responsibilities include triaging IT tickets, user creation, documentation, and resolving technical issues. Requires 3 years of IT Support experience with skills in Office 365, Windows 10, and a willingness to learn and develop in a fast-paced environment. Competitive salary with benefits including medical, dental, vision benefits, paid time off, and pet health insurance.

The Social Media Manager at Trupanion will be responsible for managing organic social strategy, creating compelling content, leading a team, setting performance goals, and advocating for the audience. This role involves collaborating with various teams to drive brand engagement and visibility across social media platforms.

Seeking a VP of Enterprise Risk Management to lead SOX compliance efforts, internal controls, and financial reporting. Responsible for implementing strategies, overseeing compliance activities, and managing a team of professionals. Requires 10+ years of experience in finance, accounting, or compliance roles.

Building and maintaining Tableau reporting suite to monitor performance and inform strategy of the largest sales channel. Create intuitive dashboards, provide data alerts, analyze trends, and offer user training and support.