Search the 15 jobs at Freshworks

Seeking a Senior Director, Integrated Campaigns with 12+ years of marketing leadership experience to drive revenue and lead global marketing campaigns for a SaaS company. Responsibilities include developing cross-channel campaign strategies, enabling regional marketers, and defining key success metrics for campaigns.

Senior Product Marketing Manager role at Freshworks in Bellevue, WA, focusing on developing messaging and executing competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform.

Chief of Staff role supporting the Chief Customer and Marketing Officer (CCMO) to shape the growth trajectory of the customer-centric Integrated Customer Growth organization. Responsibilities include driving transformation initiatives, goal setting, organization alignment, communication, and problem-solving.

Seeking an experienced Senior Growth Marketing Manager specializing in Conversion Rate Optimization (CRO) to drive Marketing ROI by improving visitor acquisition and conversion rates across the web journey for all products. Responsibilities include managing web experiment roadmap, improving primary transactional metrics, building a culture of experimentation, leveraging analytics for journey paths audit and launching experiments.

As Manager - Program Management focusing on Customer Engagement Programs, spearhead strategic cross-functional GTM initiatives to improve customer experiences and drive product adoption, retention, and loyalty. Define operational plan, collaborate with key stakeholders, monitor performance metrics, provide insights, and foster partnerships across teams.

Senior Director of Finance role at Freshworks, responsible for leading the financial planning and analysis activities for Sales & Marketing, developing strategic financial plans, and fostering a culture of data-driven decision-making. Hybrid role with onsite expectations in San Mateo, CA, or Bellevue, WA.

The Manager - Content Strategy - Email Copywriting is responsible for crafting compelling email copies for the Inbound business at Freshworks. They will own the performance of all email copies to engage trial users, convert engaged trial users, and expand current customers. They will collaborate with other teams to improve email performance based on analytics.

Freshworks is hiring a Senior IT Engineer to provide desktop, infrastructure, and network support. Responsibilities include managing corporate PCs/Macs, local network infrastructure, IT ticket management, and evaluating information technologies. Qualifications include a minimum of 8 years in an IT role, a four-year degree in Computer Science/Information Technology, and experience with MS Windows, Mac OS, and Palo Alto Network Topology.

Freshworks is seeking a Senior Director of Product Marketing to lead the go-to-market strategy for their Customer Service line of products. The role involves developing product positioning, optimizing customer engagement journeys, collaborating on the product roadmap, driving product adoption, analyzing market trends, and overseeing product launches. The Senior Director will also develop content, enable the go-to-market teams, and work closely with various marketing and GTM teams to achieve revenue and adoption goals.

Seeking a Customer Advocacy Specialist to develop and grow a fanbase of satisfied customers to advocate on the company's behalf. Responsibilities include managing customer reference programs, nurturing customer relationships, collaborating with various teams, and measuring the impact of advocacy activities.

Experienced Staff Program Manager needed to lead worldwide marketing initiatives, develop efficient processes, and maintain clear communication. Key role in supporting company expansion efforts with focus on refining processes, program and change management, and innovation.

As the Vice President of Finance (GTM), responsible for developing strategic financial plans, overseeing annual planning and budgeting processes, and providing analytical support to key stakeholders within the Go-To-Market organization. Lead FP&A activities, drive data-driven decision-making, collaborate with cross-functional leaders, and present insights to executive leaders. Bachelor's Degree in Business, Accounting, Finance, or Economics; 15+ years of progressive experience in financial planning.

Drive the content vision for web experiences, create and optimize strategies for personas, templates, copy, layout, flow, navigation, and information architecture

Seeking a Director of Investor Relations to position Freshworks to the investor community, build out the investor relations program, manage relationships, and lead investor targeting efforts. Responsibilities include preparing key messages, collaborating with internal stakeholders, analyzing market trends, and managing the investor relations website.

As a Senior Manager, GTM Tooling at Freshworks, you will drive the tooling strategy to enhance lead acquisition and sales processes. Responsibilities include designing, building, and optimizing tools, measuring their ROI, and collaborating with cross-functional teams to align with business objectives.