Freshworks is seeking a Senior Director of Product Marketing to lead the go-to-market strategy for their Customer Service line of products. The role involves developing product positioning, optimizing customer engagement journeys, collaborating on the product roadmap, driving product adoption, analyzing market trends, and overseeing product launches. The Senior Director will also develop content, enable the go-to-market teams, and work closely with various marketing and GTM teams to achieve revenue and adoption goals.

Freshworks is seeking a Senior Director of Product Marketing to lead the go-to-market strategy for the Customer Service products. This role involves developing product positioning, collaborating on the product roadmap, driving product adoption, understanding market trends, and tailoring offers for different customer segments.

Seeking a Customer Advocacy Specialist to develop and grow a fanbase of satisfied customers to advocate on the company's behalf. Responsibilities include managing customer reference programs, nurturing customer relationships, collaborating with various teams, and measuring the impact of advocacy activities.