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As an Associate Salesforce Administrator at Center, you will be responsible for administering the Salesforce platform, supporting users, monitoring performance, maintaining data quality, and staying up-to-date on Salesforce features. The role requires a Bachelor's degree in Computer Science or related field, 0-2+ years of Salesforce administration experience, Salesforce Admin Certification 201, and strong communication skills.
As a Business Development Representative, you will drive sales growth by identifying and qualifying viable leads for the sales team. This role requires prospecting for new customers, engaging with prospects via cold calling, qualifying leads, orchestrating discussions with senior leaders, working with Account Executives, and managing a growing pipeline efficiently.
The Tier 3 Customer Support Analyst plays a key role in managing incidents, product defects, and case escalations. Responsibilities include incident response, root cause detection, customer advocacy, troubleshooting, and implementation of solutions. The role involves maintaining detailed documentation, collaborating with internal teams, and meeting SLAs. Additional responsibilities include understanding systems, documenting processes, and interpreting reports.
