As a Retention Specialist, you will handle inbound and outbound calls to retain customers, resolve their issues, and meet sales targets. You will utilize empathy and problem-solving skills while providing excellent communication and time management.

Sales Representatives manage inbound and outbound calls to convert leads into subscribers while maintaining ethical standards and achieving sales goals.

Responsible for managing health insurance claims, resolving denials, conducting audits, and ensuring timely invoicing. Must possess strong analytical skills to assess payment issues.