Top Tech Jobs & Startup Jobs in Seattle, WA

The Senior Customer Operations Analyst will enhance customer insight and efficiency for Drata's Customer Success group by providing data-driven recommendations, developing KPIs, analyzing support interactions, and collaborating with various teams to optimize processes. This role also involves leading cross-functional initiatives and supporting operational planning.

The Enterprise Account Executive is responsible for engaging with new partners, exceeding revenue targets, managing a pipeline of prospects, and consulting with senior executives to address their needs. A focus on enterprise accounts and the ability to innovate and communicate effectively are vital for success.

As a Compliance Advisor, you will guide customers on security policies and audit readiness for various compliance frameworks. Responsibilities include delivering best practices, providing mentorship, and engaging in customer interactions to enhance their compliance and risk management processes.

As a Customer Success Manager at Drata, you will enhance customer experiences and drive customer journey by fostering trust and collaboration, focusing on metrics like NPS and product adoption. Your role includes serving as a primary contact for clients, leveraging data for performance insights, conducting QBRs, and guiding compliance journeys. You will work closely with internal teams to align customer objectives and create tailored programs for success.

As a Customer Success Manager at Drata, you will enhance the customer experience by engaging with emerging markets, driving customer journey value, and ensuring optimal product adoption. You will manage a portfolio of ~400 customers and collaborate across teams to achieve key performance metrics related to customer satisfaction and retention.

The Senior Customer Success Manager will drive value for enterprise customers by aligning the Drata platform with their business objectives, developing strategies for customer satisfaction and retention, and collaborating with various internal teams. Responsibilities include serving as the primary contact for stakeholders, creating action plans, addressing customer challenges, and promoting product features.

The Customer Success Manager will drive value for enterprise customers by understanding their business objectives, creating action plans, and ensuring customer satisfaction and retention. Responsibilities include collaborating with multiple internal teams, managing accounts, and leveraging customer feedback to promote product improvements.