The Helpdesk Support Specialist will provide IT services, support Windows and Mac hardware/software, respond to support requests, diagnose and resolve desktop issues, and maintain equipment inventory while ensuring exceptional communication and customer service.

As a Customer Success Manager at TransPerfect, you will manage client relationships, onboarding, and communication post-contract. Your role includes facilitating training, overseeing project progress, resolving customer issues, and supporting overall customer satisfaction and account profitability.