The Billing Analyst manages the billing process, ensuring invoice accuracy and financial transaction integrity. Responsibilities include analyzing billing data, monitoring payments, following up on overdue accounts, resolving discrepancies, and providing customer service for billing inquiries. This role contributes to the growth of the Accounts Receivable function within the Accounting team.

The Quality Assurance Analyst at Carrot Fertility will develop and implement strategies to enhance customer service quality, conduct audits, analyze trends, and generate reports to support continuous improvement efforts within the Operations team.