Top Customer Success Jobs in Seattle, WA

Customer Support Representative responsible for providing best-in-class support for the ServiceNow platform to ensure a positive customer experience. Responsibilities include logging cases, providing triage support, managing multiple cases daily, and assisting peers. Qualifications include technical background, strong communication skills, helpdesk experience, and ability to work effectively in a team or independently.

The Associate Customer Success Manager oversees a large portfolio of commercial and enterprise accounts, orchestrating all deliverables to drive value realization for customers. They work to ensure technical health and maximize customer value from ServiceNow products while prioritizing customer success and resolving issues effectively. This role involves strategic advisory, effective communication, and continuous learning to optimize the ServiceNow environment and drive customer growth.

Customer Success Manager at ServiceNow responsible for advocating for customers, driving customer engagements, ensuring customer success, resolving client issues, and building strong relationships with customers. Requires 3+ years of experience in customer professional services, TS or SCI clearance, and experience in the Federal industry.