Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Details
As a User Experience Design Consulant, you will work within a diverse and talented team to design product solutions that balance both customer needs and business goals. You are a self-motivated problem solver who is skilled at navigating ambiguity and can manage their workload efficiently.
- Design intuitive, data-driven experiences across multiple product areas, including our kiosk, websites, mobile app, and B2B platforms.
- Conduct user research to uncover customer pain points and opportunities and validate design decisions
- Create design deliverables such as site maps, user flows, wireframes, prototypes, and high-fidelity visual designs with detailed interaction specifications
- Collaborate with cross-functional teams, including product management, engineering, marketing, sales, and customer service.
- Present design concepts to stakeholders and effectively communicate the rationale behind design decisions
- Mentor other designers and participate in design critiques with an open attitude towards constructive feedback
- Contribute to the development and maintenance of our design systems to ensure consistency and scalability across products
- Embody and promote human-centered design values throughout the organization
Education & Experience
- 6+ years of experience in UX design
- Expertise in user research and usability testing
- Bachelor's degree in interaction design, HCI, cognitive psychology, or a related field
Knowledge, Skills & Abilities
- Strong understanding of UX design principles and practices
- Excellent portfolio with examples of data-driven design solutions
- High proficiency with design tools such as Figma
- Exceptional communication, collaboration, and facilitation skills
Location & Business Travel
ecoATM is headquartered in San Diego, but our employees are located all over the US and have the option for hybrid or remote work. Occasional travel for meetings may be required on a quarterly basis.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
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