Technical Writer/Editor - Refugee Resettlement Program (REMOTE ROLE)

ICF is currently seeking a TECHNICAL WRITER/EDITOR to work on the Office on Trafficking in Persons (OTIP) Office of Refugee Resettlement (ORR) Mission Support Project.  The purpose of the mission is to promote the health, well-being and stability of refugees, unaccompanied children (UC), and other eligible individuals and families. ORR’s vision is for all new arrivals to be welcomed with high-quality services and resources so they maximize their potential. The Mission Support Project is to provide technical, acquisition, program management, administrative, and business support services to ORR in order to meet mission requirements.

The Technical Writer/Editor will use their expertise to write and edit technical documents, conduct research, and data support for inquiry responses, and consider plain language and 508 compliance standards as part of deliverable production. The successful candidate will have broad experience in writing multiple document types for varied stakeholders.  The Technical Writer/Editor will report to a divisional or bureau lead for supervision and assignments.

We are open to supporting 100% remote work anywhere within the US.

Key Responsibilities: 

ORR/OTIP Technical writer/editor responsibilities include:

• Writing and/or editing technical documents including reports, briefings, presentation materials, and other deliverables as assigned.
• Conducting research as needed, consulting relevant information sources, and collecting relevant data needed to develop content.  This may include working with subject matter experts and other project team members as needed.
• Stay up to date on relevant legislation, regulations, and agency policy to ensure writing assignments are aligned to federal requirement.
• Developing deliverable schedules, concept summaries, and outlines for review with federal staff as part of the product development cycle.
• Writing and/or editing draft responses to requests for information, technical assistance, and guidance from a variety of sources including the public, grant recipients, and non-governmental organization, and government entities.
• Demonstrate the capability to ensure deliverables are 508 compliant, if required, and the standards in the Plain Writing Act of 2010. 
• Develop and maintain working relationships with team members.

Basic Qualifications:  

• Bachelor’s Degree in English, journalism, communications, or related field.
• Minimum of 5 years’ experience developing written content.
• Minimum of 1 year of writing experience related to migrant and refugee issues/policy.
• Minimum of 6 months of 508 compliance and Plain Writing requirements.

Preferred Skills: 

• Master’s degree in social work, public administration, English, or related field.  
• Experience developing and delivering content related to refugee or migration issues. 
• Experience developing learning experiences on federal contracts. 
• Knowledge of adult learning principles and other theories of learning. 

Professional Skills You Will Use:

• High quality control skills with superior attention to detail and the ability to meet stringent deadlines.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment. 
• Strong team player with the ability to take initiative and work well independently.
• Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations, writing, and blogging social media content.
• Ability to exercise good judgment, discretion, tact, and diplomacy.
• Strong organizational and time management skills.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.