Position Summary:
We are seeking a rock star Technical Account Manager (TAM) to spearhead the integration and optimization of our digital advertising technologies. This role demands a comprehensive understanding of digital ad platforms, including DSPs, ad servers, data warehouses, and DCO tools. The ideal candidate will possess a blend of technical expertise and customer management skills to enhance our advertising solutions and provide cutting edge solutions as we push the envelope of retail media.
Responsibilities Include:
- Develop and oversee integration processes with third-party ad servers (3PAS) to ensure optimal ad operations
- Implement and manage creative templates and product feeds for Dynamic Creative Optimization (DCO) platforms
- Define network hierarchy for new retailers, creating tailored ad placements
- Utilize backend queries to monitor and analyze ad network performance metrics such as fill rate, RPM, and impression drop-offs
- Employ tools like Grafana for ongoing monitoring and proactive troubleshooting of ad performance issues
- Manage digital ad trafficking, utilize packet tracing tools (like Chrome Developer Tools, Wireshark, Charles) to debug ad code and JavaScript issues
- Oversee tagging of websites with conversion tags and integration with platforms like AppsFlyer
- Conduct technical training sessions for clients on new tools and products
- Other related duties as assigned
Required Qualifications:
- Bachelor’s degree in Computer Science or a related field; degree preferred but not required
- 4+ years experience in technical account management, digital ads trafficking, or a closely related role
- Advanced skills in JavaScript and HTML5 for ad coding and development
- Extensive knowledge of digital advertising platforms, ad servers, and programmatic advertising
- Proficiency in using monitoring systems like Grafana and packet tracing tools for technical troubleshooting
- Ability to run SQL queries to run data analysis as required to understand the health of the ad network or to troubleshoot technical issues
Preferred Qualifications:
- Hands-on experience in both web and mobile ad serving environments
- Demonstrated ability to manage complex technical projects and customer relationships in the digital advertising space
- Strong analytical and problem-solving skills, capable of managing detailed technical data and processes
#LI-Remote
What We Do
Swiftly is a leading provider of technology and solutions for retailers worldwide. Founded in 2018, Swiftly offers innovative solutions that drive engagement and enable retailers to own the digital relationship with their customer. Swiftly’s Retail Tools, Mobile Platform, Analytics and Insights, and Retail Media Network are integrated into a unified platform, which enables retailers to accelerate sales and build loyalty while empowering brands to reach more shoppers and amplify campaigns reaching more customers by using their own 1st party data. Trusted by hundreds of iconic brands, Swiftly is democratizing the retail industry and giving retailers the technology they need to compete in today’s crowded marketplace.
Why Work With Us
We’re building a culture where personal and professional growth drive business growth. Make an impact on customers and community, work with cool technology and build things that impact millions of customers every day.
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